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The #1 Digital Mailbox Service Worldwide 3,250+ real street addresses We can receive your mail. You view and manage it using our app or website. Use your digital mailbox to protect your privacy, stop mail and package theft, register your company, upgrade your business image, or create a presence in multiple markets complete with local or toll-free phone number. Plans from $9.99/month
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Reviews 719
Carlo
Nov 06,2024Great service, but scans and check deposits are a bit expensive.
Adonis Vowsen
Nov 06,2024I think it is a very good company, very organized and offers several options!
Lennie
Nov 06,2024I opened an iPostal account to have a safe and secure place for packages to be delivered and held when I wasn't home. Unfortunately, they were held after delivery for ridiculous amounts of time. The packages often weren't "processed" for more than a week after I'd receive a delivery confirmation. The last straw was when I ordered something for my wedding — I received a delivery confirmation from Etsy a month before the big day, but it wasn't ready for pickup from iPostal until two weeks AFTER my wedding.
Pam
Nov 06,2024The people in the Eustis store are so nice. The lady remembers me every time.
ABroadTravels Michigan
Nov 06,2024Good service. Friendly staff.
Kel G.
Nov 06,2024I recently spoke with Lindsey from iPostal, and she was very helpful, kind, and professional. She took the time to address all my concerns and made sure I had the information I needed. I truly appreciated her excellent customer service.
Scott Alldridge
Nov 05,2024They did great job, their website makes it easy to source and research. Their support team was great too!
Katherine
Nov 05,2024The Professional Customer Service Provided by the Associates. Willingness to help Clear Explanations
Carlos Alvarez Alvarez
Nov 05,2024Vey good service
Maciej Kandefer
Nov 05,2024So far service is good. I am happy with the pricing and a friendly app. CHAT however is an absurd. Takes hours for reply that does not show in the chat, reply comes with the email, when I get back to the chat I am being told that I walked off and that they are closing the chat. Also there are multiple chats open at once that makes it all mixed up. Never ever had more frustrating experience with chat helpline. I was trying to square my issues for two days. Telephone helpline is great though. I called and I was helped straight up by a professional agent who knew her ways around and took care of me. CALL, NEVER CHAT!
Steven Christopher Nickle
Nov 05,2024Worked as advertised
Sara Dávila
Nov 05,2024Excelente atención
John L
Nov 05,2024No MFA. This seems extremely dangerous from a security perspective.
Aldo Mansilla
Nov 05,2024Se hace hard Time to set up the notary
James
Nov 05,2024I opened a iPostal1post office addtress and I have not received any of my USPS mail or packages . Where is my mail. Several USPS delivers with tracking numbers has been shipped, received and lost. I sent those Tracking numbers to you. None of my mail for over a month has not been deliver, with USPS tracking numbers and without, regular mail
Ryan Verhault
Nov 03,2024I owe iPostal1 an apology. After USPS told me my package was returned because there was no address associated with my name, I reacted poorly without giving your staff a chance to respond. However, Melissa at the Londonderry location completely turned my experience around. She called me first thing Monday morning and resolved the issue before I could even start my complaint. Melissa and AJ went above and beyond, showing professionalism and kindness. I’ve seen complaints about iPostal1’s customer service, but based on my experience, I can't imagine any being about them. Thank you both for your exceptional service!
PATRICK H WESSELS
Nov 03,2024When I signed up for your service, I was under the impression that the $9.99 monthly fee covered my needs. However, now that my mail is being delivered to you, I’m being charged an additional fee to scan documents, which wasn’t clearly explained upfront. This feels misleading, like “bait and switch.” While I’ll continue using the service since I’m already set up, I feel it’s only fair to ask that you reconsider how you present these fees. Transparency and honesty go a long way. Important details like these shouldn’t be buried in fine print within a long terms and conditions document. I believe in constructive feedback, and my intention isn’t to be harsh but to suggest improvements. Please consider making all fees clear and upfront, as this would help customers make informed choices. Being forthright will benefit both your company and its customers in the long run. Thank you for taking this into account.
Tess
Nov 03,2024Fast response from customer service.
SM
Nov 03,2024Mailed something over 4 days ago from the same city and just received mail notification. Should be only 1-2 days maximum. Also, to charge $1 each just for us to pick up is too expensive. I get the $2.25 per scan or to shred, but pick up should be free.
400 Rella Blvd. Suite 206, 10901, Montebello, US
https://ipostal1.com
Tommie Simpson Hinton
Nov 06,2024Doing everything right.