iPostal1

3.5 (719 Reviews)

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The #1 Digital Mailbox Service Worldwide 3,250+ real street addresses We can receive your mail. You view and manage it using our app or website. Use your digital mailbox to protect your privacy, stop mail and package theft, register your company, upgrade your business image, or create a presence in multiple markets complete with local or toll-free phone number. Plans from $9.99/month

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Reviews 719

3.5

Out of 5.0

Tina Madden

Feb 17,2025

Seamless services

Brian L

Feb 16,2025

I am very pleased with the convenience and availability

Ryan Christopher Blanco

Feb 16,2025

They said they are available 24/7, I waited 4 hours for no one joins the lobby. Their Customer Service Chat is not available as well. Don't use their services!!!

Jamielle Jones

Feb 16,2025

Very smooth process

Valued Wix User

Feb 16,2025

Great! Love the service ❤️

Gino

Feb 16,2025

Everything good and so fast. Terrific service.

Nats DeSecon

Feb 16,2025

I have an account with a Staples location in Virginia. My mail was delivered a week ago and they have not informed the system. I called the managers to complain (Cyril and Jerry) and was told they were too busy and will get to it when they were ready. My mail being updated a week or two weeks after it arrived is disgraceful. I notified corporate tracked the email and saw that they read it and reviewed the evidence but did not response. I had to file with the BBB and State Attorney General Fraud Office because they basically gave me the middle finger. It's been 8 days and the policy is 24 hours. They wrote an empty apology but defended the behavior which indicates why it is allowed. They do not have an issue with the behavior for employees to fear unprofessional or lazy work ethics. IPostal1 response: Thanks for your review. We are sorry for the issues you described. Our service standards dictate that new mail should be inserted within 24 hours of when it is delivered to your mail center. We work closely with our mail center partners to ensure that these standards of quality and service are maintained. Our records indicate that you have been in contact with Customer Service, and we have followed-up with your mail center to work with them to resolve your specific case. We have thousands of satisfied customers using our services. You always have the option to move your digital mailbox to another iPostal1 address. We can make this simple and fast. Customer Service has reached back out to follow up with you. Sincerely, iPostal1 My reply: I should not have to relocate and endure the inconvenience of notifying a plethora of people to forward mail when you can always fire the bad employee.

William Rapley

Feb 15,2025

The man who I worked with was kind and professional

Viviane Tawile

Feb 15,2025

Kind, friendly, professional and helpful. Made sure that I knew all of my options and went out of her way to make sure that I was satisfied with my experience.

I SC

Feb 15,2025

The representative Jaime was professional and prompt. He confirmed what I needed and took care of my issue. It was a pleasure!

Stephen B

Feb 15,2025

Setting up iPostal is not the easiest process. Getting all the proper notarized documents can be a hassle. However, when I called the 800 help line they made it simple. Restored my faith in their system.

Gena Burroughs

Feb 15,2025

Can't say thank you enough. I have had a problem with the notary for my 1583 for months. I was expecting a payroll check in the mail and received an email that my mail would be returned to sender. I forget the young ladies name that helped me but she resolved the notary issue, got my account cleared for setup and I was able to pick up my mail/payroll check and save my business.

Jerry Orr

Feb 15,2025

Patient with my problems

Stacy Livingston

Feb 15,2025

When you get a Rep who truly understands and cares about resolving your issue they deserve all 5 stars plus. David was able to adjust my account accordingly and ensured I had the same box and everything. Went above and beyond to satisfy my needs.

Monica Gamba

Feb 14,2025

fast & hepful

Charmaine Smith

Feb 14,2025

Fast and efficient customer service

Saisha Averyhart

Feb 14,2025

Great service very prompt and efficient

Ana Najera

Feb 13,2025

Mi primer año con ipostal1 estoy súper contenta, tengo mi negocio propio y ipostal1 es muy conveniente y la dirección lo hace más profesional, altamente recomendable mucho más económico que un PO Box,

Akshay A

Feb 13,2025

I got a mailbox at Staples. An amazon package whch was delivered yesterday was not even updated in the mailbox. On calling the Staples, I asked twice and the representative was not able to find the package. Only after telling the name of the person who received the package, I was told that some trainees were working yesterday and today and they kept the packages some where they should not have kept and hence the package could not be found. This was the one I was tracking on Amazon website. How do you expect us to trust this service for the packages we don’t know would be arriving? What if they get lost? Sorry but I am having a bad experience.