We recently had some windows replaced by Ipswich Trade Frames. From start to completion the job went smoothly and without any problems. We dealt with Troy in the office, who we found very efficient, very polite and professional, and nothing was too much trouble to him when asking for his advice and details. Keith came out to survey the job who was equally as helpful and professional. The two fitters who undertook the work were excellent. The windows were fitted to a very high standard, they worked so well together which made for a no hassle, very smooth running job. We found them, like all the staff we have dealt with, very polite and very professional. When they had completed the work there was nothing to tidy up and they left the property as they found it. We felt that they treated the property with great respect Great work gents and good to have you do the work for us. We highly recommend Ipswich Trade Frames. A&S Harris
Very helpful when surveying and fitting windows and a very professional job done, I'm pleased with the outcome. There was a measurement discrepency with one window coming 2cm larger than the window opening but this was dealt with by the fitter who very neatly cut the opening a little wider. Otherwise it would have been 5 stars.
New windows & doors and a fantastic bifold door at the rear fitted by Josh excellent workmanship and very pleased with the service from Ipswich trade frames the anthracite on white with integrated blinds look amazing fully recommend them Many thanks Des&Lin curry
The supply and installation happened on time in a difficult period that we are all experiencing particularly the installers Josh and Matt carrying out a first rate job. Would recommend strongly
The team did a great job fitting two new doors, we'll happily be using them again
I had 4 UPVC windows replaced, and one sliding patio door. Good price and they were all installed well, apart from missing off the outer sill end caps on the sliding door. They seem to work well. However it took several attempts to get them to come and fit the missing end caps, and to measure up a panel in a different window to get a replacement.
Staff couldn’t have been more helpful when choosing our windows. Window fitting was carried out promptly as soon as windows arrived and fitters were polite, quick and efficient. Highly recommended.
We were both so incredibly impressed with the team at Ipswich Trade frames, fantastic communication from the beginning. Having emailed with an enquiry we soon met with the team at their office to look at their products and talk through what we had in mind. It was then a very simple process of finalising details such as sizes, how the windows would open, colours all via email, to which they were always very quick to respond. The team came out to mesure when we had the frames ready to ensure that when the fitting came to it, they were perfect. My partner and I are building a house for the first time and so learning every day, the team were patient, considerate and we both felt that they always had our best interest at heart. We are incredibly happy with our windows and doors and we are so glad that we chose to go with ITF. They have fit so perfectly with our larch cladding, Scandinavian style house we are building and we’re exactly the vision we were hoping for. Installation process was very quick and efficient. They always communicated to us when they had any updates on delivery dates. The whole team were easy to chat with and always very helpful. Could not fault them.
From initial contact, site visit, quote and fitting all staff were professional efficient and respectful of property. We are thoroughly satisfied with our purchase.
We had a fantastic service from everyone involved at ITF from selecting our windows and Composite front door through to the fitting. Thanks to Keith for his accurate measuring and helping to choose the pattern on the 3 obscure windows, the fitters who had to work through some heavy downpours the first day. They put down dust sheets in all rooms and left everywhere very tidy. There had to be some adjustments made to the porch and front door, no fault of the company, the fitters done a good job with the porch and Josh done a good job with the door. Would definitely recommend ITF.
Unbelievable crew very helpful, cleared up after themselves. The price was very good and good quality windows, would recommend them all day long
Dealing with Jordan was a breeze and he was able to supply the conservatory we actually wanted. The choosing and designing was just as efficient and very straightforward. In addition, he was also able to fit the installation within the time frame discussed. Installation was good and whilst there were a few bits to tidy up, these were sorted and completed very soon after. All in all, a great experience and very happy with the finished product. Review does not include any brickwork, internal plastering or screeding which was undertaken by my own builder. Would definitely recommend this company to anyone.
Superb quality product and great customer service. Highly recommend Ipswich Trade Frames.
Great communication throughout, and the work was quickly and very professionally done. Looks great!
Great service from start to finish. Excellent through choosing the right set of bifolds, delivered early and installation was excellent. Couldn’t fault them at all and Josh was meticulous in the install and went above and beyond. Great company
We only had one window fitted, but service was quick and I could not fault the window or installation.
A very professional company. Helpful and knowledgeable right from the start. As a builder and speaking from experience, a lot of window companies usually get something wrong somewhere along the line but Ipswich Trade Frames are an exception even on very complicated projects with lots of varying details.
Very good fitter and very smothe to do business.
Very easy transaction. Everybody involved was friendly and good at their job
Lloyd Chapman
Mar 03,2022Very good experience throughout. The survey was very thorough and explained very clearly to us what was going to happen. The chaps installing were very polite, well mannered and professional. Cleaned up very well after them too. A couple of weeks on from installment and there are no complaints whatsoever. Hence 5 stat review.