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iSmash

4.0 (771 Reviews)

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iSmash specialises in the express repairs of smartphones, tablets & computers.

We now have 27 conveniently located stores throughout London and Greater London, plus in Kent, Essex, Sheffield, Manchester and Bristol, Leeds, Brighton and Guildford - with more new stores nationwide coming soon.

We offer a quick and easy online booking for store appointments. Our repairs are covered by a warranty.

With over 500,000 happy customers, come to iSmash when your device needs some TLC.

Reviews 771

4.0

Out of 5.0

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S B
Nov 24,2023

Great efficient service replacing a battery in my very old iPad. Dropped off in morning and collected in the afternoon. Works like new!!

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Stan Heywood
Nov 23,2023

Today I had new battery fitted to my Pixel 5. The service provided by Muhammad at the Leeds Trinity Centre Branch was excellent. A pleasant experience.

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Sarah Sharp
Nov 21,2023

I used ismash in Birmingham through my HSBC advance insurance when I broke the screen on my Samsung U23 after only having it for 3 months 😫. The service was great, it was really easy to book in, the managed offices (which are beautiful) are opposite snow Hill train station and I was in and out within 1 hour. The guy kindly worked through his lunch as I had to be back to pick the kids up from school and has done a fantastic job. Thank you so much, I can highly recommend this service.

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UrsulaNeil Lightbown
Nov 20,2023

Brilliant service from Corin at Fenchurch st station branch. Neat job and done very quickly indeed

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Runa
Nov 20,2023

Very pleasant experience, helpful staff and affordable. The device looks as new again.

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Sara
Nov 20,2023

We received excellent customer service today from Joshua. He was professional, extremely knowledgeable and tech savvy!! iSash offers so much more than just phone repair!!

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Liam Camps
Nov 19,2023

We were booked in for a repair appointment. The guy never turned up and when contacted he said they were closed on the day, with no explanation as to why he booked in appointments for that day. Would give 0 stars if possible.

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Mariangela
Nov 19,2023

it was a super excellent service, really quick, the guy who applied my protector was M Sayyam, really nice guy, good product and nice place, 100% recomended if needed to change screen protector

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Joanne Mitchell
Nov 18,2023

Fantastic service as always from Ismash at Boxpark Croydon. Thank you so much! Highly recommend.

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Harrison
Nov 18,2023

Used twice really good replaced iPad 10.5 battery iPad was shutting of with 20-40 percent battery it was old needed replaceing My sister also used them few months before that’s why I used them they replaced screen on sister Samsung phone and replaced battery and both times been perfect without issue battery life almost doubled

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Backspace
Nov 17,2023

Battery wasn’t charging. Cleaned the port and swapped the battery in 60 minutes all good.

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Parys
Nov 17,2023

Excellent service, phone was back up & running in no time I’d definitely recommend it.

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GeorgeT
Nov 17,2023

iPhone se2 was badly smashed after driving off with it on a car bonnet and dropping it on the road. I assumed it would be the end for the phone but the iSmash team fixed it within 90 mins and it works a treat now

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Nicholas Scott
Nov 17,2023

Perfect fix of water damaged screen and cameras. Phone was returned to me within 5 days of being shipped to them. Great company. Thank you.

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Michael Green
Nov 17,2023

The guys in Leeds fixed the screen on my iPad Pro within a couple of hours. They took great care with the repair and fitted a screen protector. They pointed out what could go wrong but nothing did!!! They were great!!

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Christie Tallack
Nov 16,2023

Amazing service! Super friendly and helpful, couldn’t fault it at all! Will deffo recommend and return in future for any phone needs!! 10/10

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Andrei Cervoneac
Nov 15,2023

In your website it shows just one option for iPhone 11 Pro Max screen replacement for 119£ ( I’m booking the time, taking the time off , and in the brunch they are saying that the option I choose is not so good and is one more option for 189 £ ) I don’t have that money but at least you need to mention that you have the other option,,, they said that the option for 119£ will destroy my battery life so why I will buy it ,,, that is the misinformation,,,, I’m very disappointed,, I lost my time and money to come to the brunch and to hear that ,,,

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Alex B
Nov 15,2023

Took my iphone in for replacement camera glass and they scratched my iPhone screen!! I have ended up with more damage than I started with and they claim it wasn't them, when it clearly was. They never documented any scratches on the phone when I handed it over, but after going back several times to speak to them since, they now say they wrote down that it was already scratched (conveninently they only mention this now). So now they've charged for a replacement camera glass, they've damaged my phone and they've lied to my face about it. To get the screen repaired will now cost way more than the initial camera glass and they don't even use quality glass so I'm now downgrading my phone from apple parts to their awful quality parts. To top it off, they fitted the wrong glass for the camera glass replacement which they didnt tell me until I complained the next day so now theyve ordered the right glass but i still dont have a fixed phone! What absolute cowboys. Avoid at all costs!

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Rhys Roberts
Nov 13,2023

Unbelievable customer service from alliy at the bluewater branch, really recommend!

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Priya
Nov 13,2023

I brought in my iPhone to replace the cracked screen to ismash at Westfield Mall, Shepherd's Bush. The service was great. The staff were knowledgeable and polite. My phone was returned within the hour. They did a great job and I am able to use it again. Thank you!

020 7640 3111 [email protected]

G28, The Lightbox, 111 Power Rd, Chiswick (Head Office), W4 5PY, London, GB

https://www.ismash.com

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