John Ryan by Design Ltd
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We make handmade in the UK mattresses to exacting standards. Unlike other bed retailers we offer a free advice service before purchasing a bed back up by our famous '60 day love it or return it' guarantee.
We provide complete transparency in the composition and origins of our mattress components, telling you the GSM, spring count and densities of all materials used. This allows you to compare to other bed retailers, that is if they were to follow the same principle of transparency!
Our small friendly team of experts are here to assist you with any mattress query on 0161 437 4419.
John Ryan By Design was formerly known as Factory Beds Direct
Reviews 772
DSE
Dec 27,2021Excellent service, excellent product.
Leah Cuthbertson
Dec 26,2021Excellent service and a very comfortable mattress. The process was easy from start to finish so I knew I was buying exactly what I needed.
Manel Stonier
Dec 26,2021Really excellent service and product, can't fault it. Thank you so much.
Emma T
Dec 26,2021Great service and great mattress. I feel like I’ve never slept well until now, but I did have really cheap mattresses before. I got the Artisan Naturals and it’s lovely and warm and just right. I swear my back pain has reduced since sleeping in this bed. Love the sheen and finish on the mattress too. It’s a heavy fella! I say go for it, so glad I did.
Pauline
Dec 23,2021Easy ordering process. I looked online, but then phoned the company to double check I had made the right decision. The person I spoke to was very helpful.
SG
Dec 23,2021Julie has been amazing and has given nothing but 100% to make sure each end every time I make a purchase, that all is exactly as I require. Every mattress and bed that I've needed over the last ten years, I have always gone to John Ryan by design, without hesitation. Top quality and sooooo comfortable and supportive. I completely recommend them.
Daniel Crisp
Dec 23,2021In all truth I have only just received the mattress, so can't comment on longevity just yet. BUT that said - the Origins mattress is insanely comfy - like sleeping on a cloud. I actually sent back my Simba mattress after not getting on with it, and this JR one is simply incomparable. Forget the questionable marketing tactics and low cost manufacturing of these "mattress in a box" companies. I will be recommending to anyone and everyone. Many thanks
feather
Dec 23,2021Great mattress, great customer service would definitely buy from them again.
John Spicer
Dec 22,2021Fast service and brought into house and up stairs saved us a struggle
Steven levick
Dec 22,2021It’s quite hard to write a bad review regarding this company and having purchased before, the buying process was fine , even a telephone call afterwards to chat about my choice , the issue only started with delivery, for a mattress of this quality and price one would not expect it to be thrown out of the van and dragged down the driveway and over the door threshold, this shouldn’t happen with a £100 mattress let alone a nearly £4000 one . All I can say is thank god for double wrapping as this surely saved the Mattress
Julie B
Dec 21,2021Excellent service and a beautiful mattress! I had been looking for a new mattress and found John Ryan's online buying guides informative and non biased - I had no idea how much went into making a mattress properly! I enquired about purchasing one that was on offer and the lovely lady on the phone went through lots of detail with me, to ensure that it was the right item for me. I had gone round and round looking at all sorts of different types but could not make up my mind. My new mattress is beautifully made and so comfortable. So pleased that I purchased from John Ryan and have recommended them to friends and family. Thank you!
patrick cannon
Dec 21,2021Brilliant customer service from the start. Really happy with mattress and would not hesitate to recommend to other people. Got to be 5 stars!
Linda
Dec 21,2021Love my new mattress, very comfortable and great for a good nights sleep. Very pleased with it.
Susan, south west London
Dec 21,2021Fabulous customer experience from John Ryan start to finish. Great advice, flexible options, speedy service, value for money and a wonderful replacement bed for our 30 year old ViSpring. So comfortable - (and don’t tell anyone but half the price for the same quality and luxury).
Jim Westwood
Dec 21,2021Great experience and most importantly great mattress. The only issue I had was that the bed wasn't unpacked upon delivery and I didn't remember to ask the crew to do that. Would definitely recommend John Ryan though, far better than Emma, Simba who I had tried before.
Ben Middleton
Dec 21,2021Excellent service and a fantastic product and price. Highly recommended.
Customer from Witney
Dec 20,2021Excellent service Prompt delivery earlier than expected.
chris
Dec 19,2021Helpful staff. However we decided to return the mattress as it sagged more than we felt comfortable with as ‘settling’. It’s a shame as the mistress is comfortable however long term we were not confident that if would not get progressively worse. No problems arranging delivery, or return. Fast, efficient & friendly service.
Jason
Dec 19,2021From start to finish, a perfect experience, oooh and the mattress is amazing!!
3 Elm Grove (Suite 1), Didsbury, Manchester, M20 6PL, Manchester, GB
https://www.johnryanbydesign.co.uk
Mrs alison fraser
Dec 28,2021Lovely, quality and extremely comfortable mattress. Guidelines on choosing the appropriate one was very helpful. Prompt delivery