Customer focussed regional accident repair network group, based in North West England, with multiple manufacturer approvals and structural aluminium repair capablities.
I was kept updated with repairs. They did a great job. Very happy with the work done and service.
So easy - so helpful and quality of work is first rate
Service superb, car is back looking like new and all cleaned inside and out.
Nette nazorg na aankoop.
no issues, very imformative and accomodating, what you need
Courteous and polite staff. Pick up and return of vehicle went as planned. Valeted car which was an added bonus as not expected. Good job on repair .
They were very helpful they were very understanding communicate very well let you know what's going on step by step which was very good.
My car insurer, Hastings, offered KC Autos as one of a number of local approved repairers. I am so glad I chose KC Autos. Simon on reception was so friendly and efficient. He rang me to arrange pick up and delivery, gave me a time frame for repair work of 7 days but it was completed in 5 days. He was very helpful and informative throughout. Another Simon who collected and delivered my car was also brilliant, he rang me to inform me he was on his way to collect car. He delivered car back to my door at stated time. The repair is perfect and I’m told guaranteed for 12 months. Absolutely excellent service all around.
Communication was excellent, i got frequent updates about progress. There were a lot of delays, but i was kept extremely well informed about these so ultimately it wasn't an issue. It seemed like the car was being tested rigourously after each 'repair' (hence the delays as more repairs were required) so it felt like it was in good hands.
Quick and professional service, work carried out to a high standard
What an absolute pleasure you all were, efficient,polite and so helpful. I cannot believe once you received my car how quick the repair was and I had my car back within days, my repair was perfect and valeted all through on collection. I was kept informed every step of the way of where my repair was up to and what to do on the collection of my vehicle. I didn’t get any individuals name/s but all I can say is I cannot thank you all enough …what a fabulous team Many thanks again
Great service. Highly recommend.
Very helpful and prompt with my repairs
Brilliant service and repair couldn't have asked for an easier process, kept up to date every step of the way. Amazing.
My car was repaired in Feb 24 following a crash, been back 7 times over the last 8 months but still leaking in water. Most recent visit, car was dropped back yesterday after a full days problem solve and promise its fixed. I've opened the door once to find the internal door and trim hanging off, glue all over the silver window trim. Shocking workmanship, it's that bad we feel its intentional. Wish I could upload photos to show how bad it. Response- happy to provide details, have sent an online form via your website.
KC repairs carried out a fantastic job on my car. Professional and speedy, would definitely recommend.
Had a crap hire car but kc autos did a great job on my car
Fast professional service.
Very professional and good communications.
Lottie
Oct 25,2024KC autos were quick to get car booked in, communication from point of booking car for repairs through to collection of the vehicle was excellent. Staff very friendly and supportive. Repairs completed quickly. Highly recommend.