Keith Michaels Plc are Insurance specialists We have earned our reputation in these areas and pride ourselves on maintaining very high standards of customer service. We are completely independent, have been established for over 20 years, We speak to all our customers to arrange insurance and are not a faceless online insurer.
Excellent customer service. I have used them for several years now and always found them to be extremely helpful and friendly. Would highly recommend them.
I couldn't fault the service from Mark Bullock. Quick, efficient and friendly as ever. Thank you!
Big shout out to Jeremy for getting me a reasonable price for my civic type r and being super easy to deal with !!
I Fraser has been looking after my car insurance for years and has been a great support. Very helpful. As I have now retired I need to change my arrangements re family cars etc. Many thanks Fraser
So I emailed in first thing about wanting to swap insurance to another car from the one I had. By lunchtime had a reply to say ring in before the weekend and we can sort that out (It was a Friday), just needed to clarify a few things. I rang in at about 15:45, got through to Joshua in a couple of mins who sent me the email, within 5 mins or so insurance swapped over no probs. Always a pleasure, been insured with them for ages with my two cars. Won’t change there is no need as they are always competitive enough on renewal so no need to bother with the hassle of swapping everything to save a few quid. Would thoroughly recommend.
Really great service, good price, very quick response and super helpful.
Good solid no-frills service - gets the most competitive quote quickly. Thanks Fraser!
Great service. Been using KM for years. Will never leave. No gimmicks just a 5* service from actual people. Highly recommended and Mark is professional in every thing he does. Thanks everyone at KM
The right product at the right price. Expert advice and hassle free.
I have been dealing with Gary Hamilton for last twenty odd years for a fleet of cars and multi-drivers. the service I receive from him is absolutely amazing every time. He is so friendly, helpful, understands my problem and finds the best soltuion in shortest possible time.
Carrie always very quick to respond and gets me a great deal
Swift, efficient, competitive. What more could one ask for. Oh yes, and kind.
Mark and his colleagues have been exceptional with handling my enquiry for a specialist vehicle insurance. They asked sensible questions and promised to get back to me either way and did so in a timely manner with positive results. Genuinely impressed and grateful for their efforts and service. Will certainly recommend them to other unusual car owners!
Christian Wheatley who has serviced my account for many years dealt swiftly and efficiently with an oversight by my insurance company on contents cover. Very happy with the results, level of service and attention to detail.
Carrie was friendly, professional , and helpful . Great experience sums it up really.09
After days of using online sites and getting frustrated with having to deal with "call centre" staff and a "tick-list" approach to understanding personal requirements, it was an absolute pleasure to talk to Keith Michaels about my insurance requirements. Staff were attentive and extremely efficient in understanding requirements and turning around full quotations within a matter of hours. I have no hesitation in recommending Keith Michaels.
I’ve worked with Gary Moulson from Keith Michaels for more than a decade. He is an extremely hardworking and thoughtful individual who has insured my family on a variety of cars. Not only has he always gone the extra mile for us, but in particular these past few weeks helped with multiple quotes as we finalized our purchase of a new car. I would recommend him without reservation for any specialist insurance needs and moreover his warm and customer service oriented personality. Thanks to the entire Keith Michaels team but in particular to Gary for all the recent help!
Competent and friendly Gary Hamilton Thank you
The service provided by Mark Bullock is very transparent. on the few occasions that i need to speak to Mark I am able to get through, and if he is not available he returns my call as soon as practicable.
Stephen Pleasant
May 25,2024Gary is excellent at his job 5***** recommended