Knox is a British company specialising in the design and manufacturing of innovative body armour and apparel, mainly for motorcycling but also other adrenalin sports too.
Knox HQ is based in the beautiful Lake District in Cumbria and apparel is developed by a design team, based in the Knox Studio in London.
Knox has always had a pioneering spirit and has taken an innovative and unique approach to the development of motorcycle protection and apparel since it started, in 1981. For Knox making protection and apparel is so much more than just the next wonder material, more than just the science of kilo newtons, CE levels and impact testing, more than a CE certificate.
It’s a passion for making great products, seeking new materials, designing better feeling, better looking, better performing protection and apparel that work for riders on any ride, in any climate, on any bike.
It’s about the synergy between protection and motorcycle clothing, so they work in harmony.
The jacket was delivered quickly. Unfortunately not right for me but the 60 day return period gave me time to make up my mind without pressure, initiating a return was easy, and the opportunity to buy a UPS shipping label as part of the process was useful. The process after the jacket left me was less ideal. I was keen to know that this expensive item had arrived safely back at Knox but I received no update and had to check the UPS tracking information to confirm this. The refund took a number of days after receipt of the return. Knox's returns policy says up to 14 days, which seems like an unnecessarily long time for an item returned in perfect condition, when you may need to spend the money elsewhere.
Really lover the gloves! Price was good and the fit/feel is great!
LOVE IT. Quick easy shipping. The product I wanted was out of stock in 3rd party shops in the US. I was able to buy direct quick and easy. 10/10 recommend.
ho dovuto pagare le spese della dogana e il prezzo dei prodotti acquistati mi si è raddoppiato, in più mi è stato consegnato dopo 25 giorni
I ordered the Orsa OR3 gloves direct from Knox, which meant shipping across the sea from the UK to US for about $40. Despite the distance, I received the shipment in a mere 3 days. After a thousand miles of riding, I remain very pleased with these gloves. They are beautifully styled and well constructed. I cannot feel any interior seams. Flexibility is outstanding, and I note in particular the hinged design of the topside armor that allows curling my fingers around the bar with no resistance. I love the quick release ratchets, much more secure and convenient than the Velcro on my old (cheap) gloves. The touchscreen fingertips work pretty well since I figured out which corner of the fingertip to use. After my first ride, I contacted support about the fit, as the thumbs felt a bit short and uncomfortable. They replied promptly with advice that the gloves will stretch as much as 10% with use. I can tell that the thumb fit is relaxing as I continue using them. Be skeptical of the sizing guide. I measured my hand length and girth per directions, and the chart placed me between sizes M and L. I did not trust this because I always wear XL in golf or batting gloves, so I ordered XL, which turned out JUST large enough with nothing to spare.
Really helpful service from the Knox team especially as there was a manufacturing defect on my Urbane Pro trousers. No quibble. They arranged for me to send them back and within a week I had a replacement pair. Fantastic service all round!
Knox never disappoints with the quality of their gloves and armoured motorbike clothing and with their after-sale service. They were exceptionally quick in turn-around and competent in fixing any issue. I'm a long-term customer and keep going back
I'd rate my most recent experience with 5+ stars, Ordered an Urbane Pro MK2 jacket. It was delivered fast with no problems. I asked customer support to add another person's details to the delivery, added the next day without hesitation. I give Knox 3 stars (for now) because of some issues with the gloves I bought the last season. In less than two months of normal use, the soft material on the wrist started to overstretch and kinda fall apart. At that moment I was in another country so negotiating a return/exchange was not an option for me, unfortunately, so now I end up with a pair of gloves that look like they are 5 years old. Other than that issue, I'm pretty happy with Knox products and recommend them, but I also mention that you can occasionally get some quality issues, so just be aware of that.
Was delivery, great quality, beautiful design
Excellent summer gloves. Super comfortable and breathable while still providing good coverage. Love the BOA system and the scaphoid protection.
Since I was buying my gear from half-way round the world, with no opportunity to try anything on for sizing, I'm so glad I reached out to the Customer Service folks. Jennifer walked me through the self-sizing process, and was incredibly patient in helping me settle on the proper kit for my Texas Summer needs. Everything arrived on-time, in perfect condition and I couldn't be happier with the fit. Have since purchased a Dual Pro shell to compliment the Urbane Pro, and since I already own a super Gore shell from BMW, I should be set for all seasons here. I especially love how the Urbane Pro fits like a second skin. All the comfort and protection, with none of the bulk. Amazing gear!
Fantastic service and great quality products.
The excellent professional service provided by Jennifer Shone made the experience of dealing with Planet-Knox exceptional. Ms. Shone was diligent in timely communications facilitating an exchange for me. I had ordered a Urbane Armoured Shirt and when it arrived it was too small. Ms. Shone lead me through the process of conducting the exchange for a larger size and ensured all paper work and shipping details were provided. Excellent Service.
Product arrived in a timely fashion. I used the the product and pleased with the purchase. Thanks
Really clear information on fit and sizing, and well packaged quick delivery. Trousers fit really well under my kevlar jeans, very pleased.
I’ve made a mistake and paid two times, after that emailed them and got a response immediately. They helped me and returned the money. Really good company and supportive team. Definitely excellent experience!
Knox Urbane Pro MK3 is a much less secure product than Knox Urbane Pro MK2. It's just a way to cut costs and sell at a higher price.
Excellent speedy service, Top quality product, excellent workmanship, great fit , superbly comfortable, leggings will be my next purchase , brilliant under a shirt or on its own , roll on summer with a cool breeze blowing through the mesh .and even the hanger is lovely too 👍👍👍👍👍
Fantastic products and I've got many, even my GoldTop leather jacket uses Knox protection. I've purchased 2 pairs of Hadleigh gloves and are the best on the market. Customer service is spot on and if using the chat option its a quick response. Speedy delivery and if a product is faulty will replace if genuine fault.
Danny Yeo
Jun 13,2023Super fast delivery and the jacket works as advertised.