koiosshop.com
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The modern home demands modern solutions for everyday routines. Time is more valuable than ever in a world where we’re rushing off to work, trying to find time to run those errands, and making time for friends and family. You deserve smarter home appliances that bring a little more convenience to your everyday routine. So that’s just what we did.
KOIOS combines modern innovation with minimalist design to create smart home appliances and gadgets that make everyday home life more convenient.
Inspired by the titan Koios from classic Greek mythology, who represented intellect and the inquisitive mind, we’ve made its innovative spirit the driving force behind everything that we do. From our simple, clean design to the smart functions found in each of our devices and appliances, we create solutions that make everyday routines smarter and more convenient.
Whether it’s whipping up a quick smoothie in the morning with our sleek immersion blender, cooking up a quick, delicious, easy dinner in our unbelievable air fryer, keeping your home clean with our innovative air purifier, or enjoying the convenience of any of the other must-have appliances and gadgets we have to offer, it’s not hard to see why people all over the world trust KOIOS to make daily living a little more enjoyable.
It’s not just about our innovation. It’s not just about the sleek, modern designs. It’s not just about making everyday life smarter. What matters most is that we can help bring much-needed convenience and time savings to your life. That commitment continues to power every decision we make as we continue to innovate and create home appliances that make homes smarter, more convenient, and more enjoyable.
Reviews 433
Robert Heck
Jun 18,2021Your customer service person was very friendly and helpful. She set the tone for a very productive call in which was fulfilling and pleasant.
LW
Jun 18,2021Well it’s been 30days from my purchased date and I will say it’s been very good. No issues and I’ve looked at the inside filter, still good. I purchased 3 of these 1 for each my daughter’s room and my bedroom. I am deciding to purchase a 4th for our livingroom. I do recommend this, it’s so simple to install #lol if that’s what you could call it. Simple and self explanatory. I did my research and for the $ this was my winner.
Shantel
Jun 18,2021Prompt and smooth communication
Allysa Nguyen
Jun 18,2021Ton help me along the way and provided great customer service. I would recommend the product because of Ton and her service!
Laura Smith
Jun 17,2021Pahwee helped me with an issue no was having with my vacuum sealer. She was very helpful and efficient and resolved my problem quickly. Thank you!
Corinna Nee
Jun 17,2021I have another air purifier at home, but this one is much better. It looks good and easy to use, also not so noisy. The product came on time and was nicely packed. The support service staff was friendly and supportive. Only thing is I wish they don’t make the process to get the free gift so complicated.
Toye Leak
Jun 16,2021Excellent customer service
Brian Fos
Jun 16,2021I have a VS2233 vacuum food sealer that has worked great the 1.5 years I had it. But a couple months ago it quit going into the seal mode automatically. It just needed the foam seal. It came with one but I replaced it last deer season. 5 Deer wore it out. They said they would send me one within 20 days but it did not show up. When I contacted them they apologized and sent me a new complete unit. What more could they do? Excellent service.
Abraham Breuer
Jun 16,2021Very satisfied!
DW
Jun 14,2021So far so good. I have only been using this Air Purifier for a few days and I am already noticing quite a big difference in my living room. First of all, I have pets & I also live on a dirt road. Normally, when the sun shines through my window just right I see a lot of dust, dander and dirt from the road floating through the air which is just gross. After just a day of using my Air Purifier I hardly saw anything floating through the air when the sun was shining in! Also, my husband has allergies and I've noticed him sneezing less, he says his nose isn't as stuffed up and his eyes aren't itchy and watery like they normally are. Another thing about this unit I like is that it is easy to set up and use. It also looks nice, is very quiet when in sleep mode and it comes with a good warranty and helpful customer service. If you can't decide on an Air Purifier, give this one a try. You won't be sorry.
T Dunn
Jun 14,2021Agent was Very helpful and informative. Provided me with valuable and useful information. The issue was resolved to my satisfaction.
Molly Walcome
Jun 13,2021Helpful and fast!
Dalisa Hunt
Jun 12,2021Ton was extremely patient and kinds. He was able to make a frustrating situation bearable by being very accommodating and ensuring my warranties were fulfilled. Thank you Ton!
Tim
Jun 11,2021Good customer service
Sharon Jabalie
Jun 10,2021Rey was very good and helped me with a replacement part.
T. Martin
Jun 09,2021I purchased an EPI810 air purifier, It makes a loud and annoying rattling noise like there a part loose or something. I contacted MARK at Koiosshop Support, sent him a video showing the obviously faulty product and the noise it makes and they confirmed it shouldn't sound like that, they said "This occurs when the fan is not working correctly..." and that they'd send me a replacement. The exact reply was "We have news from the sales team, we will replace the item. Kindly provide your current shipping address and complete name, so we can process the replacement immediately" After a couple weeks I checked back in with them on the status of my replacement and they decided to cancel the replacement without notifying me, and without giving a reason. They did have this helpful advice though, they said to run it on low so the rattling noise is not as loud. Genius. So, they confirmed it was not working correctly and that I should get a replacement but then decided, nah,keep the faulty one and deal with it. What a complete joke of a "customer service department" and company. Either the product or the company is junk/useless... most likely both. UPDATE 6/9 - I asked for an explanation as to why my request was approved and then denied. I heard back from Mark and he said that the noise is normal, their products just make these rattling noises and to ignore it, I guess. Classic and embarrassing. ANOTHER UPDATE - "Laura- one of the supervisors @ KOIOS customer service support" offered me a $50 Amazon gift card to take down the review. Sorry, at this point it's not the $$ but the principle. KOIOS had many chances to do the right thing but only offered me a refund after the review. Sorry the people need to know - the review stays up!
Emily Chin
Jun 09,2021I was assisted by Pahwee with an issue in a very speedy and efficient manner. I am extremely pleased with the service and friendliness of Pahwee. I was close to giving up on my 4 in 1 hand immersion blender/food processor and they helped me with the replacement parts - eco friendly and cost saving!
ARTHUR WELBORN
Jun 07,2021Our vacuum sealer would not automatically vacuum and seal. I called the company and after trying to trouble shoot the machine, I sent them a video of the machine not working properly. They are replacing this machine with a new vacuum sealer. They were very helpful and courteous. Thank you.
Val Adams
Jun 07,2021After reading ALL of the pamphlet that came with the unit, I was very conscious of laying my thumb & pushing on the turbo button. It made a noise but nothing was happening. I had to push with another finger instead, which was awkward because the tilted design of the handle was supposed to be a comfort feature with a touch button. Once my finger got the unit blending I struggled a bit, unit on & off, and did have success on emulsifying fresh mayonnaise. It took longer than my cookbook said, but I will try it again one day. The whisk worked great on blending chopped fish into the Mayo for a Mahi appetizer!
Alba
Jun 19,2021I wrote to redeem the gift option for my blender purchase and customer support replied back quickly, with very detailed instructions. I am happy with the assistance!