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Laundrapp

Hosted by David Simmons

3.5 (890 Reviews)

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Laundrapp is the UK’s leading online laundry and dry cleaning service, offering unparalleled levels of quality cleaning right across London and in 16 towns and cities in England and Scotland. Our top laundry service replaces the need for using your local laundrette or dry cleaner and offers a quick and convenient pick-up service direct from your home. Our free, award-winning app is available on both iOS and Android devices, however, you can also place your order online through our website.

Reviews 890

3.5

Out of 5.0

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Leona
Jun 18,2020

I had high hopes for this service and whilst I know Covid has presented challenges the lack of response from customer service ( at one stage I had 4 deliveries that were overdue ) was not great . the quality of the cleaning is a bit hit and miss too. They never seem to have anyone on live chat . I have now stopped using them having put in laundry on 5th June they have rescheduled my return delivery 6 times and promised to deliver it for the 7th time tonight . Still no delivery. Will not be using them in future.

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Cloe
Jun 18,2020

I use Laundrapp frequently and the service each time is amazing! They’re always polite and clothes always come back perfect and they always come on time. The app is very easy to use and lets you follow the driver so you know when they’re coming. Definitely recommend. Amazing Company

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Slevin Lucky
Jun 17,2020

Fantastic! Very efficient service and always so friendly

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Tim
Jun 15,2020

Very convenient service and consisted in its product.

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Isabelle
Jun 13,2020

Great service and love the app, design very easy to use. Would be much better if weekend and evening collections/delivery was possible, for those at work during the week!

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c.g.
Jun 11,2020

Amazing workers always polite when collecting and delivering. You always know when they’re coming with the tracking and what I have sent has always come back in perfect condition! I use them a few times a week every week and I will continue to. Thanks so much

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Stephanie Webster
Jun 11,2020

DO NOT USE THIS COMPANY!!! I sent items to them April 2020, 4 weeks later i chased and asked for my items back. They lost them. I have kept chasing them however now getting no response. I was offered compensation however items were extremely expensive, sentimental and included sofa cushions. They have advised me they are still trying to find the items however when looking at the reviews it looks like i'm not the only one who has had a problem. Contact watchdog if you have had an issue with service.

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SassySassy
Jun 07,2020

Great to have this service in COVID times. Very convenient collection and delivery.

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Nouran
Jun 03,2020

Nur is brilliant! Really professional and always on time!

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Alberto
Jun 02,2020

Good overall service, but ironing is far from top quality. Available delivery/pick up times are somewhat limited.

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Barrie Murray-Upton
May 30,2020

High quality cleaning, top service

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Jenni Reynolds
May 30,2020

Fantastic convenient service. Happy with the quality of service and very reasonably priced.

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Rashieda King
May 29,2020

Great service! Love that you can choose your time slots for collection & delivery, saves lots of time💃🏾

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Han
May 29,2020

I have started using Laundrapp again during the COVID period & have been enjoying their service. The tracking of when the cleaning is being picked up/dropped off is great. However, I wish there were more regular slots for delivery and collection.

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Judy Wykeham
May 28,2020

Cant live without laundrapp!

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Mark M
May 28,2020

Reliable, fast service, clean clean clothes and friendly staff.

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Catherine F Kavanagh
May 27,2020

I’m really happy with this service. Laundering sheets, pillow cases and duvet covers is difficult and time- consuming. Living in a flat I don’t really have the space here to dry the items. Having the Laundrapp collection and delivery service to the door continue during Lockdown has been a real help and I’m so grateful to all the staff who have continued to work throughout this period. The items come back perfectly folded and laundered each time.The price is amazing for a super king bed set- I cannot believe it’s £20 for a six piece set. 5 ***** Best wishes and thanks

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Lee
May 27,2020

Have used Laundrapp a number of times now and have always had good service. Laundry is collected and delivered on time and turnaround is very quick, usually just a couple of days. No complaints and will definitely continue to use them.

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RN
May 27,2020

Laundrapp can be a bit hit and miss sometimes. The duvet cleaning etc is good - but there’s often last minute delivery cancellations and the ironing can sometimes be damaging (my duvet cover had a plastic fix button burned off) - the duvet now pokes out of the cover which is a little unseemly. I appreciate the home collection and delivery though.

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Barbara
May 26,2020

Laundrapp provides an excellent service. Never let you down!

020 4538 8548 [email protected]

Inc Spaces, 107 Leadenhall Street , EC3A 4AF, London, GB

http://laundrapp.com

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