To leave a review you need to be logged in
Laundrapp is the UK’s leading online laundry and dry cleaning service, offering unparalleled levels of quality cleaning right across London and in 16 towns and cities in England and Scotland. Our top laundry service replaces the need for using your local laundrette or dry cleaner and offers a quick and convenient pick-up service direct from your home. Our free, award-winning app is available on both iOS and Android devices, however, you can also place your order online through our website.
Reviews 890
Alexandra
Jan 24,2020Our machine was broken and we used three time this service and it helped us a lot!!!
Jason Derulo
Jan 24,2020My clothes were lost and I have still not heard back
Manu Mondedeu
Jan 18,2020Always on time with competitive prices.
42 Acres Shoreditch
Jan 17,2020Laundrapp has been very helpful in getting our laundry done! The only thing is that sometimes they let us request a pick up / drop off time, and they don't adhere to it at all.
Dean Barker-Rogers
Jan 17,2020Excellent service as ever. Quick, easy, efficient way to keep your best clothes looking their best!
555
Jan 17,2020Great deals. Always on time. Shirts are Ironed with care. Important for me as I like traditional iron shirt
Mishie
Jan 17,2020I’ve always been happy with the friendly service. I’ve shared the app with my friends and colleagues in the confidence that they won’t be let down. If in the instance that your goods aren’t ready for delivery (the very thick feather duvet hasn’t quite dried yet), they’ll let you know and rearrange a drop off date with you. It’s easy, convenient and best of all, I’ve always been happy with the service. Thank you to the lovely driver who always goes out of his way.
Pinky
Jan 17,2020Very good. Clothes very clean and folded nicely.
a davies
Jan 17,2020Excellent service and very reliable. A very nice man came all the way from Wembley to Victoria, to collect my shirts, despite being the only job on that morning. So they have good customer service. I would highly recommend them.
Victoria Lund
Jan 17,2020Reliable and mostly deliver. On the pricey side but way better than similar apps.
Andrew
Jan 17,2020Great service arrived on time to collect and deliver back to us . Will be using them in a regular basis .
Alexander
Jan 17,2020Very good service.
Stacia B
Jan 15,2020Wow...read a few of the reviews just now, and at least I can say they haven’t lost anything of ours yet! We’ve been using Laundrapp for 2 years on and off when we’ve had issues with our wash machine, and out of the 5-6 times we’ve used the service, we were only satisfied with the first order. Clothes were cleaned and folded properly, smelled nice, picked up and delivered on time. Since then, our deliveries have been messed up, clothes have come back looking dingy, thrown in the bag with a weird smell. Our latest delivery only had a few garments in it, the rest was missing...took hours to sort out (until 23:00)...and the customer care was appalling. Every time they make a mistake, they offer money off the next order, but you have to use them again to get the discount!! If there were any other pick up/drop off options in our area we would most certainly use it over Laundrapp.
John
Jan 13,2020Great service
Gerry Hoare
Jan 10,2020I have been using this company for a couple of months. The quality of washing has deteriorated with the last wash having shirts returned unwashed with dirty cuffs. Other items not folded properly. Often late for collections and delivery. Finally in the last wash, they lost a pair od AG brand chinos, spent a month trying to locate them and never did. The chinos are almost new and cost $250, they offered £70 in compensation. I will not use this company again and definitely advise people to find an alternative REPLY TO LAUNDRAPP. As I explained they were a present and part of a shopping event. There is no longer one receipt and the credit card payment is for a larger amount of money. YOU LOST THE TROUSERS AND NOW DO NOT WANT TO PAY WHAT YOU SHOULD
Daniel
Jan 10,2020Excellent service and a joy to use every time!!
Richard
Jan 10,2020Easy and good.
Louisa
Jan 10,2020The app, pick up and delivery great and previously my duvets pillows wash was great but this time disappointed with the tablecloths. They weren’t brilliantly cleaned or ironed.
JS
Jan 10,2020Brilliant service - I love this app and service for convenience and quality.
Inc Spaces, 107 Leadenhall Street , EC3A 4AF, London, GB
http://laundrapp.com
Stephen
Jan 24,2020Good service. Would recommend.