We let, sell and manage over 4,500 residential properties across London. Whether you're selling up a family home or moving to the capital for the first time, we are here to help you with your property adventure.
Ms Amrita Rathod has been dealing with our renewal over the past week. We have found her very attentive, professional and quick to keep us updated. Amrita has made the whole process stress free for us. We hope that Amrita will be available to implement our next renewal.
A Terrible experience from start to finish, we signed a two-year contract and after one year they wanted to put our rent up by 20%, we negotiated down to 10% and so had to move the second year. It's now been 6 weeks since leaving and we still have not got our deposit back, its proving impossible to get any sense of urgency or accountability from any team member.
Amrita Rathod, we had a fantastic experience with this tenancy service. Amrita was friendly, and professional, and made the whole process seamless. Thank you!
I want to commend my property agent for their prompt responses and effective actions. They provide excellent service and professional dedication.
Pros: Fair renting price and quick and easy moving in process. Cons: Upon moving in, the flat was in poor conditions (dirty and dusty, floor to ceiling window from the living room broken, toilet flush broken, freezer malfunctioning which had to be replaced, washing machine leaking, broken bed slat, broken blinds hungers I had to replace, continuous pipe issues...). It took months and countless follow ups for issues to be resolved, and I've spent my whole tenancy with the broken bed slat and the pipes issues. In my 3 years tenancy, I've dealt with 6 different property managers. It is unclear if information was efficiently passed. Some agents were responsive, others much less. 3 months after vacating the property, I am still fighting to get my deposit back and they are trying to retain questionable amounts. I had to open a dispute and it's still not resolved. The property manager also took a month after my move out to update the heating company, hence they were still generating bills under my account for energy I didn't use. It took at least 5 follow ups to correct this bill. There seem to be some AI generated positive reviews, and some tenants are invited to write positive reviews upon moving in. But myself and too many tenants experienced poor renting experiences and challenging times retrieving our deposits from this property agency. I do not recommend.
Abby is effective and efficient. She is responsive and her inputs are relevant. We were happy with how the renewal was handled. She made it easy and stress free. We are glad she handled this for us.
ChatGPT I want to express my appreciation for Chanelle's assistance with the renewal contract. She demonstrated a lot of patience and was instrumental in helping me meet all the requirements. Additionally, her support was invaluable in resolving the technical issues I encountered with Goodlord during the process
Very reliable and professional residential services in London. Mr Ralph and Abby Gooptu have made my experience with LiFE Residential a very pleasant one. The moving in process was very easy going. The space considering the current market is reasonable. I would recommend LiFE Residential to anyone looking for property in Southark and central London.
Leilani is consistently proactive and engaging any issues I am having as landlord, big or small! Thank you!
Chanelle dealt with the tenant renewal with great professionalism and the result was the whole issue was handled very well.
Amrita is very helpful in this tenancy renewal and helps to wrap up the discussion with the tenant in a quick and satisfactory manner.
Melody is a diligent and responsive property manager. She is prompt in her actions to deal with any issues. Well done
Chanelle was superbly professional with making recommendations on our proposed tenancy and then securing it very efficinetly and promptly. Great service.
I want to move in with my girlfriend but they won't let me. I am more than happy to pay advertising fees and pay up until the move out date. They can keep my deposit. I don't care. But they won't even negotiate. I signed a ludicrously long tenancy whilst grieving for the death of my mother - which they were aware of at the time.
Chanelle Pierre was very efficient and effective with the renewal of my tenancy with the existing clients. She gave clear options and advice. I would not hesitate to recommend her and Life Residential.
Chanelle Pierre provided exceptional service! Thanks to her, I smoothly renewed my leasing contract for 24 months. Highly recommend her for her professionalism and efficiency!
Very pleased with the service provided by Abby Gooptu from the Renewal Dept. She is attentive, helpful and quick.
Rebecca is very helpful to get my security deposit refund related issues resolved. She responds very promptly. During my stay also she take care of any issue very well.
Good service and follow up by Abby Gooptu. Pls keep it up. Thanks
Grace Chiam
May 09,2024Abby Gooptu is efficient and effective. Able to advise renteate