The products simply need to be returned to us within 30 days of purchase, unused, undamaged and in their original packaging. Once their condition has been checked and verified by us we’ll issue you with a refund.
Excellent service and prompt delivery
Excellent service, very pleased with the butcher's knife.
Great quality chef jackets. Quick delivery
These shoes are very uncomfortable, giving me severe pain. The description says that is has comfort sole but they are very ordinary shoes at very high price. I won't recommend it to anyone, waste if money.
The original service was very helpful however that was a month ago and we still have not received the item purchase and had no notification on when it will be delivered.
Good service 👍
Excellent quality. Although there was a delay on delivery they kept me up to speed when next delivery would be. Very quick and easy to order. Will definately order again. Thank you, very pleased.
Goods were a reasonable price, were packed well and speedily delivered.
Bought the lincat gas fryer800 too long and bulky cheaper version would have been better and watch out no filter included guys cost extra and need to phone manufacturers to get a hold of. Purchaser sept 2020 Received the filter free of charge as a good will of gesture but do not buy this you have been worn.
Excellent products at affordable prices!! Fast delivery too! There was a problem with my first order and without hesitation Lockheart catering put it right! (I wasn’t too worried as I have never had a problem before!)
Very pleased with my equipment and pleased with the service.
Still waiting on my order from about 2 weeks ago now even tho it said next day.
Fast great service.And great fit on the chef shoes.
Excellent fast service as always
Good product, good service, good communication and good delivery.
Excellent with regard to initial order issues and a couple of returns Items on back order with 2-3 week delivery time were just credited with no communication whatsoever. Rang to query and was told that back order items (still available on the website) would be sent direct from the manufacturer, but at, in excess of 4 times the price! Not happy! Thank you for your intervention Simon - superbly and efficiently dealt with by Rebecca. Thank you very much. Review amended accordingly
Product as offered, delivery as promised, great service, will use again and recommend to others
Great product. Great service. Rang me to let me know out of stock. Didn’t have to wait long. Product packed very well. No breakages. Highly recommend.
Order as requested, customer service outstanding
Ron
Oct 20,2020Great service & very prompt delivery. Outstanding quality product.