The products simply need to be returned to us within 30 days of purchase, unused, undamaged and in their original packaging. Once their condition has been checked and verified by us we’ll issue you with a refund.
Good products
Again good products but getting refunds of returned products is frustrating - this is the second time I have struggled to get a refund of a credit - despite several calls and emails plus their premisses several weeks later no sign of my refund - disappointing
Your company needs to carry out customer care training, when we are ordering items and the delivery driver comes to site things are missing and back orders never delivered. EG on Friday we ordered 20 boxes of gloves and 2 arrived, we still have a back order for gloves as well, which never turned up. i will be honest i am complaining to our head office and looking into using alternative supplier. Initial.
Received our items delivery so quick
Speedy delivery, good quality glassware and packed safely to arrive intact
ordered on website and paid in full on paypal which was one of their listed payment options. received an email confirmation of the order and then next day got a text from an unknown mobile number saying they needed me to pay by BACS transfer instead. this was highly unusual and exactly the sort of thing banks warn you about as a fraud risk. I cancelled the order and got refunded however this was very odd behaviour when payment had gone through via Paypal
Last minute buy delivered the next day in the morning. Driver kept in touch with me to let me know arrival time. Very happy with the fridges :)
Excellent customer service and top class goods
The gloves arrived in good time and were at a affordable price. They are good for short term use. The fingers tear easily and I also found that my hands perspire a lot while wearing them. (I am an retired nurse so am accustomed to wearing gloves for a long time.) But they are good to protect myself and others during the Covid 19 , while I am out shopping.
Despite the mad world we are in at the moment nothing has changed with the commitment of delivering every thing as order and on time!
First class service as ever
Poor delivery information and delivery
very good alweys on time
I have not received the items yet it’s been a while now ?
Fast and reliable service
Easy to order and swift delivery
Excellent service, next day delivery is first class and always helps when we need equipments straight away. Many thanks
Great price and service
Works most of the time.
Stella
Jul 13,2020Fast delivery in time driver was very helpful 👍