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Reviews 495
Andy S
Dec 27,2021Quick, efficient and very helpful customer service for when I wanted to return an item I didn’t want.
HGW
Dec 27,2021Placed an order to the U.S. and the shipping took longer than advertised, however, the product is exactly as described and customer service was responsive to my inquiries about the shipping time, keeping me up-to-date on where the shipment was en route.
Chiara
Dec 27,2021Ho comprato un paio di Buffalo attirata dal prezzo veramente vantaggioso…e forse due domande avrei dovuto farmele… le scarpe non sono originali!!Ne avevo già un paio e si vede palesemente che queste non sono originali…sono oltretutto scomode e la pelle è veramente dura…mai più!!
Sergio Panza
Dec 20,2021Rivenditore serio ed affidabile. Acquisterò di nuovo su questo sito.
Roberto Ascione
Dec 20,2021Consegnato in meno di 24 ore, rivenditore disponibile e molto cordiale. Grazie.
Eliana Melchiorre
Dec 03,2021Servizio impeccabile!!!
Ioana Grigore
Dec 02,2021The client service is excelent. Drear Nicola answered all my questions, as I ordered a wrong size and needed a return. Then, the second pair arrive one day earlier than estimate, even if in Romania was day off.
Javier
Dec 01,2021Me compré una sudadera de Marshall Artist, me llego muy rápido, a buen precio... Y me queda perfecta... Un 10! Muchas gracias.
Rita Pelagalli
Nov 25,2021Ho ordinato su questo sito casualmente un paio di scarpe che cercavo da tempo. Oltre ad averlo trovato ad un ottimo prezzo mi è arrivato in un giorno e mezzo. Sono stati veloci ed efficienti!!! TOP!! Per non parlare del servizio clienti, che ho contattato per un chiarimento sulla misura, sono stati super gentili.
raffaella lamperti
Nov 24,2021Servizio eccellente, spedizione celere. Prodotti stupendi a prezzi super.
Raimond
Nov 24,2021Fast and nice customer care via mail! Original product - as showed on site! Surprisingly fast delivery - I placed my order on the 21st of November and delivery was 3 days later on the 24th! Ordered a pair of UGG boots - chestnut, was looking for a long time for them, as they are a past model, but, believe me, awesome! Light & comfy! Just received my UGGs - many thanks again - you made a big kid happy! Raimond, Timisoara, ROU
Chiara Fra Rebecca
Nov 24,2021Ho acquistato online uno skateboard e che dire …. Mai vista tanta celerità e gentilezza!!! Il TOP !!!! Grazie mille Chiara
Enrico
Nov 20,2021Ho sbagliato un ordine, per colpa mia, ma il pacco è arrivato sigillato e sono stati velocissimi, nel chiedere il reso con il rimborso mi hanno seguito passo passo e sono stati professionali e gentili, sicuramente ricomprerò!!
Cesidio
Nov 19,2021Esperienza più che positiva, prezzi concorrenziali ed assistenza clienti top! Bravi!
Susana Monteiro
Nov 16,2021I purchased a boots around 14/10/21, paid the delivery in the website says 10/21 days and almost , I was asking when I would receive , they keep saying to wait for more 8/10 days at the end when finally arrived , they requested to send it back when I choose to be delivered at nearby Locker.conclusion I need to wait 3to4 months for my parcel to sent it again as I do t want the refund obviously. I never see a service/ delivery like this unbelievable and worst is not having a solution for this , they promise to refund 15% of the full amount( can proof this) , we will see.
Alan Plummer
Nov 16,2021Avoid! I bought 3 pairs of shoes. Although I’m happy with the quality, I mistakenly ordered 1 pair the wrong size. I messaged to ask for returns details and was told that because the shoes were discounted it was not within the company’s returns policy and would not issue me with any returns information. Uk sale of goods act states that there is 14 returns on all products bought online, irrespective of the reason and overruling any company policy. If an overseas company sell into the UK they must abide by UK online selling laws.
Carlos Ramírez
Nov 11,2021I live in Mexico, and I bought this product because that brand isn't distributed here. So... I had a little inconvenient with the information about the delivery. I contacted you by mail an I am very pleasant because you answer me so promptly. And offered me some solutions.. You have an excellent customer service.. congratulations
Chernyy Kot
Nov 11,2021Excellent shopping experience! Fast shipping, as always. Top class store.
Colette
Nov 10,2021Very helpful, thank you! Love the boots 😍
Sue Gardiner
Dec 30,2021Ordering process was easy and quick. They took a while to arrive but within plenty of time for Xmas. Unfortunately they weren’t to my daughter’s taste so I emailed regarding return process. Prompt reply from Nicola and I printed off the forms, posted on 29th at 4pm and Royal Mail had delivered them by 9.30am. Nicola emailed to say they’d arrived and refund was on its way. Only criticism there were no UPO drop offs anywhere close to me do I had to pay for Special Delivery postage.