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Reviews 180
Hannah
Oct 04,2019I used Orpington London Travel Clinic which is a little hidden away but the customer service was excellent so I would definitely recommend and encourage others to use - great for me who gets a little nervous with vaccinations
LS
Sep 11,2019good experience would come back
Eleanor Jordan
Aug 08,2019Really friendly and helpful travel nurse, thorough information about suggested travel vaccines was provided and the whole process was quick and efficient.
Kacie Bryan
Aug 03,2019Attended the travel clinic in Orpington on two occasions, on both they were able to accommodate me last minute and provided me with a wonderful service. Super easy to access and I felt confident in the advice I was being given. The nurse was extremely knowledgeable and actually listened to my concerns. 10/10 service! I will definitely be back before my next trip!
Ben Pusey
Jul 12,2019Do not go here, absolute rip-off. Charged me £104 per person for malaria pills and I later found out could buy for £39 from CityDoc Clinic (much better service). They also insinuated they were part of the NHS surgery next door because I was able to get vaccinations but my kids and wife weren't because they were registered elsewhere, but then admitted they had no affiliation. Also charged me £15 for a consultation to discuss what vaccinations to get and told me to come back in a couple of days to have them, then charged another £15 for that appointment as well. Won't be using them again, there are much better/cheaper options.
seantuite101
Jul 09,2019Very easy to find, receptionist was lovely and the nurse (Richard) was super helpful both in administering the injections and being curious about my upcoming trip - providing advice where needed. As a whole it made the experience easy and informative.
Karen Chard
Apr 14,2018Recommended ... very helpful!
Tashi Hall-Jones
Apr 06,2018on arrival there was no one to ask for directions or help. The signs on the wall were unhelpful. I sat and waited for the next available person, who in the end couldn't help because she wasn't part of the clinic. I had to search around for help. I waited 30mins to be seen then tried to sign in again. I was then told by the clinician that I'd missed my appointment and couldn't be seen today. All she did was hand me customer services number, she didn't seem to care. My issue is the fact that there was no one to assist. In most practices if a patient is running late the clinic would call, to see whether they were ok. I didn't receive a call.
Clhh
Feb 13,2018I just want customers to be aware that this clinic charges you almost the double as Boots for a Yellow Fever Vaccination. Asking the clinic over the phone, a person claimed that the difference in price wasn't big. For clarity, I never visited the clinic, I was about to but cancelled when I realised how overpriced their service was.
Val
Nov 25,2017I feel like I was just conned. That was such a rip off, so upset. I paid £15 for a lady to google the prices of anti malarial drugs and google what vaccinations I need. All of which I did myself before and chose to go to the clinic for a professional opinion. I have tried to find a way to make a complaint and the website shows no option to do this. I basically woke up, went to Victoria and gave away £15.
Edward
Oct 28,2017Went to Oxford Street clinic today for vaccination, nurse was not very willing to answer my questions and not very attentive. Nurse failed to do perform health and safety procedures i.e. washing hands and swabbing/cleaning my arm before injection, and refused to perform these basic procedures despite me reminding her to do so.
Lukas Beranek
Oct 24,2017Attended the Liverpool St branch today. Lucky that I have read some reviews on Google and here in order to find out that there is no logo of London Travel Clinic and that it is based in one of the office buildings at the address (the same where Regus is based - just look for it on Google Maps) on 1st floor (just ask the receptionist when you are signing in). I was early for my appointment with some other patients when we were told that it seems they might reschedule our appointments because their computer is not working and they won't be able to bill us. Also we were asked to fill in the questionnaire again, but that's a question of 5 minutes. Luckily the nurse suggested that if we will be able to pay in cash they will be able to provide the vaccines. I went to an ATM and came back within 10 mins, went straight to the office and was told that the computer is now working and I will be seen in a minute. The appointment was straightforward and quick, I have received important information about my trip to Tanzania and Zanzibar and was also told given a few tips from the experiences. Although I was coming only for a yellow fever vaccine, I was then offered according to the government website the typhoid vaccine as well which I decided to go for. I have also managed to buy the Expedition Plus Insect Repellent which I would need to buy somewhere else anyway. Summary - happy with how easy you can book the appointment and with the approach. I find the service really useful. I would only suggest to have some branding (at least a logo) outside of the building.
Kat.
Oct 14,2017Visit to the London Travel Clinic branch in King's Cross has proved a frustrating experience and time wasted. I appreciate the general directions on the website but finding the clinic with address on hand only is extremely difficult. - clinic's name is not displayed anywhere on the building or entry door (instead there is 'Regus' logo above the entry - which is an agency letting office space) - the building looks like any other, difficult to guess its a clinic, especially when all the blinds are down in the evening - the main entry has no intercom, no entry button, no sign pointing to the entry button which is unmarked and on the side of the unlit wheelchair ramp, easy to miss in the evening (which normally you wouldn't think of using if not in a wheelchair), just a touch device for staff - on arrival door locked - - I called up a number on the notification for help on how to get there, way before I reached the building and also when I was standing in front of it - no response When I finally got in, frustrated and tired, it was exactly 15 min past my appointment time (even though I arrived at the address on time having previously duly filled the consultation form online) so the only thing I achieved was rebooking and receptionist's 'have a good evening'. Far from that!
Customer
Sep 22,2017Booked online for a consultation and specified I was looking for Hepatitis A and B vaccinations. Got to the clinic first thing in the morning for my alloted appointment, waited for 5 minutes in an empty reception and then someone came out to greet me and tell me that the Hep A and B vaccinations weren't available due to a global shortage. The fact that they're unavailable is fine and I was treated politely in the Clinic, but I have no idea why no one could've let me know in advance so I didn't make a completely wasted journey (which involved taking time off work too). They had my phone number and email address and could've saved everyone time and effort by getting in touch. I was annoyed anyway but then several hours later received a presumably automated text from the clinic saying that I'd missed my appointment! Dreadful service all round.
Laura
Sep 11,2017Extremely overpriced if you compare it to any other travel clinic. I went to the Victoria one where the nurse was very kind but left me in pain for 10 days which suggests she was not the most experienced plus "forgot" to charge me for the malaria pills so i ended up going back to pay an additional £90 which cost my husband almost 50% less in boots. Its a rip off.
Juliet O'Keeffe
Jul 14,2017I went to the Victoria branch in my lunch hour and very impressed. The staff were friendly and knew exactly what I needed for my trip to Burma. I will be recommending as is so convenient and you can get all your travel needs here. Thank you.
David Wardrope
May 04,2017It was straightforward to book online and I found an appointment at short notice at the Liverpool Street clinic. When I arrived, I was seen promptly. The nurse, Linda, was very professional and courteous. She explained matters clearly and performed the injection well. Price matched that of competitors. This clinic seems to be run exactly as it should.
Rachel Law
Feb 06,2017I had my travel injections at the London Bridge clinic this weekend and it was a great experience. Easy to book a slot on their website, the cheapest I could find for the jabs I was having, and good availability with long hours and some last minute slots too. The nurse (Gina) was absolutely brilliant - she sensed I was nervous and we had a funny chat first to put me at ease. The least painful injection I've ever had - she just slid the needle in gently rather than the stabbing that so many nurses do! Would recommend 100% - thank you Gina!
Roxanne Hartley
Jan 13,2017Trying to phone was impossible (the Travel Clinic number rings for 10 minutes at a time then cuts off, I never managed to get through), so I quickly switched to the website and realised how easy it was to book an appointment, just 5 minutes from my workplace. Filled out a brief health check form and was seen the next day. I only waited a few minutes, I was called in on time and the nurse was extremely warm and friendly. She made me feel really comfortable as I hadn't had these vaccinations before, she explained all the diseases I was being vaccinated for and how they are spread. She asked if I was ok with needles and I explained that I sometimes get queasy and she was so reassuring. She chatted to me the whole time which I think eased any nerves I had. I'm not sure I've ever met such a friendly nurse! I was out within 10 minutes and I felt like I had all the information I needed for keeping healthy during my trip. I would highly recommend this service for last minute vaccinations. They were expensive, but given the situation I expected this.
18 Soho Square, W1D 3QL, London, GB
https://www.londontravelclinic.co.uk/
Milton Ives
Oct 04,2019I have now visited the London Travel Clinic, Orpington branch three times for my travel vaccinations. Each time was a positive experience. The nurse ( a retired GP) was very knowledgeable and made sure that I was covered for all the main risks (in Borneo). Additionally, she sent me a link to up-to-date travel health information which should prove helpful for future overseas trips.