Established in 1979, Longacres is a family-run group of six garden centres in the south east of England. Our flagship Bagshot store is the largest independent garden centre in the south of the country.
We've been selling online since 2002 and have two purpose-built warehouses for stock and packing.
We're multi-award winners including: Garden Retail Awards Best Garden Centre 2015 Horticulture Week Business Award - Best Business Refurbishment 2018 Best Garden Centre Retailer of Greeting Cards 2023 Longacres Homepage Special Offers Weber Barbecues Cut Flowers & Bouquets Plants Outdoor Living Gardening Products Wildlife & Pets Home & Gift Seasonal
Excellent service, very prompt reply ,replacement sent immediately
I would give 0 stars if I could. I thought Longacres Chelmsford would be the perfect environment for my 17 year olds first job, after going to this local store for the past 25 years myself. Chelmsford cafe - Shocking, I wish I never suggested here, treated my child disgusting, now doesn’t want to go into the workplace due to toxic nasty people, 6 weeks meeting called three days before mocks exams at college, had to go in on day off, to be sat down with a manager and unknown member of staff, to be told you don’t work hard enough, they left sobbing and utterly defeated. Clearly that wasn’t delivered very well. No wonder they are always advertising for staff there, when your told you cant clean a table correctly. now we all know why! Ridiculous!! They have definitely lost our custom and my husbands gardening company will no longer use them. I will advise anyone to go anywhere but here, as it’s also all so over priced!
Initially I thought that the order had been forgotten but had been re-routed from Bourne Valley to Bagshot as BV flower shop not open on Sunday. Hand cut bouquet arrived about 30mins after my frantic phone calls. BV couldn’t have been more helpful and I would certainly use them again especially as the bouquet is exceptional!
Efficient service. Prompt delivery.
Items required in stock and delivered on time and in perfect condition
Ordering was easy. Delivery went smoothly, no problems !
2 young men where very polite & friendly Put my order exactly where I wanted it
Great staff, good prices, quality location
PULLED INTO CARPARK AND NO ONE ELSE THERE SO NO WAITING AND THE GUYS LOADED EVERYTHING INTO MY CAR - POLITELY AND PROMPTLY
We reached out to longacres garden centre to help us at Fleet Spurs FC to secure our boundary with some hedging or plants … amazingly they have sent us a 15% discount voucher to help us with purchasing plants … THANK YOU FOR SUPPORTING A NOT FOR PROFIT COMMUNITY FC
Amazing service as usual
This company have been so attentive and generous. I recently contacted them to ask if they would consider a donation to a charity event I am organising. Not only did they oblige, but hand delivered the gift voucher together with a lovely letter of support for the event! Kindness personified!
Absolutely brilliant customer service from them,fast response from a missing part (not their fault) and quick response to emails, wish they were nearer to me.
Great price. Quick delivery.
Easy to order jigsaws, great value for money and delivered next day. Excellent service from Longacres.
Excellent selection, easy website, delivery on time and great price.
Excellent customer service
For my birthday last Christmas I was given a basket of Hyacinth bulbs. I treated them as per instructions, and looked forward to the colour and scent in due course. The blooms were very disappointing and looked thin and feeble, the scent hardly noticeable. I contacted Longacres to tell them about this. The response came very quickly, and as the gift basket was no longer available, I was given a Credit Note. This swift and reasonable action is appreciated.
Excellent flowers and delivery
Colin Rohard
Feb 04,2025I was kept well-informed that the product was temporarily out of stock; however one arrived not long after, and I was suitably impressed! A great product too!