Authentic Designer Resale
I have bought from Loveluxe before and had no issues however I recently purchased a YSL puffer pouch and when I received it, it wasn’t what I expected, the dimensions given were incorrect, it stated 19cm width which at the bottom it is but at the top it’s 18cm and my phone wouldn’t even fit in it. Therefore the pouch was not what I expected and I proceeded to cancel and return the order. Charlotte refused to refund me even though I stated my consumer rights and distance selling rights. Charlotte has also proceeded to block me on whatsapp and has removed me from her whatsapp selling groups which I find to be extremely unprofessional given I have not been rude to her at all nor have I given her a reason to block me, all I have requested is a refund for a pouch that I no longer have in my possession. So not only am I now out of pocket £425 I also don’t have the bag. I feel like I have been robbed/scammed, all I ever wanted was to resolve this amicably however I have been given no option but to raise a dispute through Paypal and trading standards to get my money back. Be very careful when purchasing from this website. Charlotte if you read this can you please unblock me so we come to a resolution, thank you.
Another seamless experience from the guys at Love Luxe. Place your order, and it turns up via Royal Mail pre 1pm. Brand new Louboutins for under half price. Cannot go wrong. Who knows you’ve bought them from a reseller? Join the WhatsApp groups for your size and let temptation come to you automatically. Thanks guys!
Bought a pair of sunglasses and was impressed with how quickly and professionally the item was sent to me. Exactly as described and a great price - thank you
All communication was prompt regarding my item, it was easy to make payment and the item was posted and tracked the day after. Super easy! The item was perfect and exactly as described. I am so happy 😃
Second time buying from Charlotte and I’m very pleased with my purchases. Honest, accurate and very reliable. Delivery has been super fast both times round. I’ve recommended Love Luxe to lots of my family and friends who are also now a part of all the group chats. I look forward to purchasing more in the future.
Very efficient transaction. Easy payment and quick delivery in good packaging. Would recommend.
Great service! Items always as described and always super fast delivery. Have ordered several times and have recommended to all my friends. Can’t wait to order more. Thank you. Xx
It’s a great shipping experience. Quick delivery with well packed package. Thank you
Ive ordered from here twice now and i can honestly say the service and quality are outstanding. Theres always lots of choice and the communication throughout the process is brilliant. Thank you xXx
Bought from here a few times now & also sold items to them. Really good service. Every time I want something designer I always look here first before paying full price in the shops! Can totally recommend Love Luxe.
Purchased the YSL medium sunset bag with a great price. Will be purchasing more handbags. Thank you!
I love my Gucci soho bag! My second purchase from love luxe, very fast delivery and item as described, will most definitely buy again. Thank you Love Luxe! 😍
Brought a few things now from Charlotte at Love Luxe. Super fast delivery , great customer service and beautiful luxury items!
I was looking for a pair of Christian Louboutins for many years and they were my dream shoe. Charlotte found me the perfect ones in perfect condition and at an amazing price!! The service was so professional and fast. And the shoes were wrapped beautifully. Excellent company. Would definitely recommend. Thanks ladies.
Once again, an easy and speedy transaction. Chanel flats just as described and perfect fit. I love them! Highly recommend LoveLuxe :-)
This is not the first time I have ordered from Lovelux and will not be the last. Fabulous customer service, received the shoes within 24hrs of ordering them and I couldn't be more thrilled! They are exactly what I have been looking for, hardly worn and about a third of the price brand new! There will be lots of adventures in this babies! Thank you Charlotte and Team you have gone over and beyond yet again
Ordered a scarf, delivered the following day in beautiful packaging and the scarf … just wow. I will be ordering again and again and again
The order was seamless And the delivery was spot on The product was just as described I would highly recommend this shop . Look forward to my next shop Ang
Thank you so much!Very good seller!🌼🌼🌼
Sue P
Aug 06,2022Excellent service, fast delivery, great communication and product exactly as described. Couldn’t ask for anything more 😀 This was not my first purchase, and it won’t be my last!!