I accidentally sent my order to the wrong address. The website states: ‘Please let us know by contacting (insert email address as trustpilot take it out) and we will do our best to ensure that the issue is rectified as soon as possible. Generally our warehouse work very quickly and your order will be packed the same day you place it (before 3pm) so making changes can be difficult but we always try our best to catch them!’ I sent an email in 5 minutes after placing my order, a follow up email 3 days later after no reply and a shipping email to the wrong address, and a further 3 days later after they completed delivery to the wrong address. I have had absolutely no contact back from them apart from asking for a review - so here it is.
Great product, after being recommended
Unlike normal shower creams the ManCave products are much thicker in texture and the fragrances are by far more appealing. Delivery was as suggested and packaged well.
after years of using many different products ManCave ticks all my boxes. UK, natural, recycled, good price and smells great!
Always great smelling long lasting grooming products - my go to whenever I need more stuff
I have purchased many products from ManCave for several years now. Always quality products and good delivery. Highly recommended .
My husband really loves Mancave products so this is what he requested for his birthday .
Great product and excellent service. I always use it.
Delivery was rather haphazard, goods were out of stock, information provided was sketchy. Mancave products are 1st class back-up service less so.
Speedy posting, great product 👌
My parcel was delivered and it was absolutely saturated in residue caused from damaged products. The mess was so bad that Royal Mail had to contain the mess in a plastic bag. I sent Mancave the evidence and asked for a replacement order, and no one has responded. I’ve chased twice now and still no luck, so I’m out of pocket with nothing to show for it! My order ref no. Is Order #342955 and I can confirm that the email in which I sent the photographic evidence to, is the email address shown on your website. There are no spelling.
Easy to use website, good prices. Fast delivery. Excellent, long lasting, great fragrances, not all sweet and flowery. Already had several good comments about fragrance.👍
It was easy to order the items. Delivery was fast and the products are of a high standard and so far very happy with everything ManCave produces.
Great product the perfume are lovely
All items received well packed. Left in safe place, but didn't see option to collect from post office. Would have preferred that. However parcel received. All good.
Great products and a great offer price. Really enjoying all the products.
Excellent service, speedy delivery, safely packaged and the multi buy was great value. I would gladly buy from them again.
I love their products and use them daily!
Excellent range of shower gels. I also like the hair shampoo and conditioner. All delivered very quickly
Wendy Fernandes
Mar 08,2025Always efficient service and some good offers