So disappointed, had a new cleaner, Alex - had Tom before and he was so friendly. However Alex cleaned the front windows and disappeared completely without saying anything. I contacted the firm and was told that as there was an empty wheelie bin in front of the unlocked gate to the back garden he was unable to gain access so he just cleared off. Now, he could have asked me to move it, he could have come through the house, i could have opened the very back gate if he'd wanted - however just going without a word was unacceptable. Ms Maran at the firm was not helpful, apparently an empty wheelie bin is too much of an obstruction and she refused to see my point that Alex could - SHOULD - have communicated with me before leaving. She was so unhelpful that I had to cancel the contract.
Good communication with company …always happy to help with any queries and does their best to accommodate your wishes
The windows sparkle and he even cleaned all the frames as this area seems to suffer with spiders and cobwebs
On time, excellent, thorough worker, windows left gleaming!
The windows looked beautiful and clean. Only thing that surprised me was that the two glass panels to my front door which are visible were not cleaned. Maybe that’s not part of the service…?
Good reliable service, lets you know when they are coming. Great job 👏
Always great service , I love that you get a text before the day so that you know that they are coming .
Excellent fuss free clean for a good price. Window sills look as clean as the windows!
Excellent as always. Highly recommended.
All completed very efficiently.
Tom did a pretty good clean on some difficult to reach windows.
So very please , they really look good. I will kept them coming.
The cleanliness is there but the windowswere not dried i have spots of water on every window. Not impressed im afraid.
Considering how awkward house this is he did really well.
Fantastic service. Great communication when coming and when the work is complete. Great service and they do a wonderful job. Massive thanks
Very happy with service and communication.
If you open the gate to the property could you please shut it when you have finished. My puppy nearly ran out on to the road today
The jobs done no fuss or bother to me
Really good service as usual. Only complaint (again) The bathroom window was left closed, so my cat was shut in all day
Helen J
Jul 02,2024Friendly and competent, lovely sparkling clean windows and sills even though they were very dirty due to nearby building work.