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Reviews 162
Caroline
Jan 24,2025After an initial positive experience with MediSeller, I had a very bad experience with the company that revealed a complete lack of honesty on their part and the part of their agent, Ali. In July 2024 I placed an order for 400 euros of medication and paid a 100 euro FedEx fee. There was a delay in shipping, and then in September the package was flagged in French Customs at Roissy/CDG for some kind of paperwork error (according to FedEx). I have a prescription and the medication is approved for sale in my country of residence, but it is unavailable here due to low stock. So it should not have been seized by French Customs, with the correct shipping paperwork. When I repeatedly asked Ali about the paperwork error over the course of several weeks, he finally insisted that the package had been returned to them and was in their possession. However, I would have to pay a 90 'reship' fee for them to resend it. I sent the payment, but the package was never sent -- this dragged on for 6 weeks, with Ali claiming there was some problem with shipping and asking me to be patient. Ali then tried to say the package had arrived in my country of residence and I had refused delivery. Finally I got written confirmation from FedEx that the package had NEVER been returned to MediSeller, and that it was still in French Customs. When I provided written evidence from FedEx with tracking details that showed the package had never been returned to MediSeller, Ali promised to refund me -- but never admitted that he had lied about the paperwork error, the whereabouts of the package, or my alleged refusal to accept delivery. Weeks went by and he never sent the refund; so I filed a threatening complaint with IndiaMart and with the registered owner of MediSeller, Sandeep Gupta. Only then did I get a partial refund (the 90euro 'reship fee' only) with an insistent request to 'take back' my complaint to IndiaMart. Neither MediSeller nor Ali took any responsibility for Ali's fraudulent misrepresentations about my package being returned to them, and then lying about having reshipped it, or Ali's lie that I had declined delivery. Never mind they never corrected their 'errors' in shipping paperwork that might have secured the release of the package from French Customs. Meanwhile I am out 500 euros. This company IS NOT reliable.
Parker Pan
Jan 08,2025This company stole 1100 Dollars of mine.
Annoyed
Dec 26,2023I ordered online and made payment. The order was apparently dispatched after several days but due to incorrect paper work provided by Mediseller, the package was returned. No attempt has been made by Mediseller to resend the package with the correct paper work and no refund has been made. I have found the customer service to be extremely poor and I am still waiting for some sort of resolution after 1 month. Update: These people are SCAMMERS. They will NOT provide any products that they claim to sell. Save your money and AVOID them.
frequenttraveler999
Dec 17,2023After transferring money for payment, and requesting numerous times by email for shipment confirmation, there was no follow-up contact at all from the company. Numerous phone calls to their number were simply cut-off. Horrible customer service. Avoid this company.
Tala Sty
Jul 19,2023Scammers, paid $1000 more than a month ago for some items and they never arrived. Continuously lying staff
Steve bregu
Jul 01,2023Scam do not buy anything from them
shankar lokesh
Jun 20,2023One of the biggest frauds, online scammers
Rakesh Ranka
Apr 21,2023Nice experiance, timely delivery and good products, communication with -Mr.:Prince is very good,fast responce, overall good👍
Paul E
Mar 14,2023I buy medicine regularly from Mediseller. Products are good. Riya is very professional and friendly. The service is always professional and excellent. Medicine delivery usually within 5 working days and best of all it is delivered by courier with tracking
radia saidi
Feb 13,2023Very very very disappointed and angry، 10 days after the payment and my parcel is not even sent yet , everyday a new argument to delay , while when they first contacted me they said that they will process the shipping after 1 day of payment, the treatment I need is an emergency but they don't care!! And they don't want to give me the money back either , I regret deeply dealing with them.
Chris Arima
Jan 13,2023I am delighted with my products! Came too me within a week packaged nicely. Real pharma products Pvt originally from India. Put your trust in top man ALi
Ashish Ranjan
Jan 05,2023Worst service.. never buy medicines from #Mediseller.. 2 -3 times they sent wrong medicine. And not return medicine money after 3 months.. i am chasing many times but no response.. all the staffs are very irresponsible. They will respond you till payment after that no response... Don't buy medicines from here....
Mohammad Ghareeb
Dec 11,2022You will receive your first order and once you order for the second time, you will never receive your order. I got scammed for 250$. Sandi- their representative- lied and lied and I never received anything, Save your money and time. Don't believe those who left 5 stars review. Moreover, products were a cheap knock off and far from original quality.
Rossella Natalina Amato
Jun 09,2022In my opinion this shop is serious and reliable. I I bought jakavi with them two times. My preferite sales assistant is Ali . Rossella Amato from Italia
Darren
Mar 28,2022Medisellar are a very responsive company that answers all your questions and have good products at cheap prices but one thing they don’t tell you is that most of there products are not allowed in Europe or Britain or the states and the will be seized when they enter the country ao be aware of this
Ryan Cropper
Feb 26,2022Spoke to colleague for product and came to an agreement will pay when i see address and tracker and oay 50% then and 50% on delivery. As i will be doing buisness again.
Markos Williams
Jan 29,2022I’m a diabetic. I live in Kuwait but buy 6 packs of BGR - 34 regularly from any source that gives me a good offer including Amazon.in and Mediseller . Recently while I got a good offer from Mediseller, I needed to ensure that my package reaches Kochi in Kerala so that a friend who was Kuwait bound received it in time . I specifically asked Ms Sandy whether she can organize a timely delivery and she assured me she could do it . I explained that any delay will leave my package stranded in India. I got the package in time and I was informed about its transit on a daily basis from the time I placed the order and made the payment . I appreciate the speed and timely service rendered to me as well as Ms Sandy’s professionalism . I have no hesitation based on my experience to recommend them as a dependable source. Markos Williams, Chairman - Kuwait India Business Council .
ame o c
Jan 22,2022I paid a lot if money to mediseller, who sounded very professional and competent when I ordered. My package was not delivered to my home in Ireland. They lied and said I refused to accept the package and so it was returned to India. Obviously that makes no sence and is not true. I asked that they repost my order and I was willing to pay postage again. However I was constantly told via text they were waiting to receive my package back in to India and could do nothing until then!!! They claim no responsibility for me not getting what I ordered from them. I did not receive a package and a refund was not given. They are not an honest company. Many of the reviews here are obviously created by the company itself in irder to boost ratings - my advice if you live in the EU is order from a different company not this scam company! They do not deserve even one star!
Anoop George
Jan 13,2022Excellent service. Medicine ordered was promptly delivered. Packing also was good.
Hugues oudeyer
Feb 04,2025Ce sont des voleurs, on vous demande de régler par avance et j ai n ai jamais vu la couleur de ma commande et aujourd'hui ils se bornent a dire qu ils n ont jamais reçu mon règlement ( le 14 dec 24 ) et on est le 2fev 25 Un conseil a éviter 🤮🤮🤮🤮