We are a skilled and experienced team comprised of occupational health physicians, nurse advisors, technicians and administrative staff based in Dorking, Surrey. Our professional, friendly and enthusiastic organisation is available to assist with all of your occupational and COVID-19 related health needs.
On Friday 4/2/22 my partner and I arrived at 9.10am. My appointment was 9am and my partner's appointment was.9.19am. We were late to a torrential rain storm and flooded roads in Dorking causing delays. The nurse who administered the procedure was very rude speaking in a rude tone stating we were late. No other patients were in the waiting room. I was told to come back at 1pm or do the test myself. I have been to the centre 3 times before and always had to wait due to busy numbers. However I was made to feel unwelcome as we were late. The attitude of the nurse was below the standards required. This was not worth £70 for the service I had paid for.
This was a very convenient venue for us, the premises was bright clean and the staff welcoming. We arrived 10 minutes early for our PCR test which we needed for travel, but we’re seen straight away which was great and then we got the results at 16:30 which was much earlier than the midnight deadline. We were very impressed and would definitely use again!
Simply professional!
Yes, we were disappointed. We do not know where the delay was whether Royal Mail, your receiving dept not sending on to the lab, or the lab losing it. We missed our flight to Zurich and therefore the connecting flight. We booked flights for the Thursday, a taxi took us and our luggage to a hotel where your report arrived. We’re both in our eighties, it was a worrying experience. We paid for an emergency test atHeathrow but the staff lost my reference and when eventually found the departure gate was closed. Yours faithfully, John Saunders.
Did not have to wait, great service, great team
Used for COVID tests for necessary travel/mandatory tests, both lateral flow (LFT) and polymerase chain reaction (PCR). More expensive than some rivals but (unlike others I have used) Medwyn Occupational Health is reliable, with certificates often being sent far faster than advertise. When advise has been needed or problems have been encountered, they have been dealt with speedily and satisfactory by email or instant messaging. The most major of these was that the company suddenly and for a period of time required all tests - including kits already sent out - had to be video supervised. This was only found by chance during a IM conversation and wasn't apparent on the website. Far from being an inconvenience, I was told tests that were not video supervised would not be given certificates regardless of the test result or the fact that different procedures were in place when the kits were bought and no notification of the change was sent or could be found on the website. Tip: Keep a look at the website and contact Medwyn for clarification.
Very efficient, both in the testing and how quickly the results arrived. There is a large car park right by the building so altogether an effortless experience.
Absolutely fantastic service. Simple and utterly reliable. We had our results in under an hour after testing. Highly recommended
Very helpful and nice test assistance.
Very swift. Friendly.
Professional, quick, affordable, flexible... the best kind of service.
Excellent service, no waiting, professional and pleasant nurse and results back in about 6 hours, thank you
Excellent system for ordering and collecting Fit to fly and Day 2 tests. I discussed our requirements online and received concise responses. We dropped our tests in before 11am and received results by 4:30pm.
Freddie was professional and very helpful. He made me feel at ease throughout the test. Thank you so much.
Arrived promptly and was a good price. Communication was good and easy to understand, and travel letter came earlier than expected.
Medwyn were really efficient with the PCR Tests and their staff were really helpful and quick to respond to the online chat - especially Cresent, who was very helpful in correcting an error on the online ordering, Cresent was incredibly helpful
Needed a test and certificate for a flight back to Italy. The service was easy to book and friendly and efficient on the day. Thank you
While in Spain,we ordered online 2 lateral flow tests to be taken within 48 hours of our return to the UK.We were using an Ipad and, having posted my details,I was not prompted to complete my wife's,so I had to phone to ask why.Apparently,there have been similar difficulties for customers using Ipads to order these tests.
They have always been extremely help and convenient. Myself and my husband have had last minute trips and they get the job done!
Alex
Feb 06,2022I was tested by Lucy, she was very professional, funny and efficient. Quick results for my fit to fly PCR test. Will be using your services again!