James was absolutely incredible through the whole process. As first time buyers we had absolutely no idea what we were doing and James made it so simple and kept us up to date at all times. Nothing was too much for him, and was happy to meet wherever we wished to make it easier for us. Some of the best customer service we have received without doubt. Can not recommend him highly enough.
Have used Moneysprite for several years and always experienced a very high standard of advice & assistance. Any questions we've had have been swiftly responded to, and Stuart & Dan have been flexible and responsive to our changing needs. Have used them for Residential & BTL Mortgages as well as Investments.
Jo was great and very helpful for my buy to let mortgage through a limited company. As always top drawer performance and chasing down outcomes as necessary to make it as speedy as possible.
Jo was absolutely fantastic when dealing with our mortgage application back in October last year and more latterly with dealing with our life insurance . Nothing was too much trouble and she really took the stress out of the whole process. Jo was one step ahead the entire time and (as a first time buyer) was incredibly reassuring, prompt and informative and often made me wonder how buying a house could ever be stressful, given how easy the process felt. I would recommend Moneysprite to anyone, and would definitely use them again if needed. Thank you Jo!
Justine Justine has been fantastic from day one, positive, proactive, helpful and reassuring in what is always a stressful time in anyone's life but Justine just makes it easy and simple. I first used Justine when I first bought a house, having never been through the process, the confidence Justine gave to the process, advice and guidance was outstanding. Now I am at the stage where I wanted to look at a new deal for my mortgage again she has been amazing, quick to respond, positive and with 24 hours came back to me with a deal I could have only dreamed about. I would highly recommend Justine to anyone looking to buy a house or remortgage, her knowledge, professionalism and positive approach takes all the pressure and stress out of the process plus always comes back with great deals. simply the best
Jody, was very good in dealing with my fathers pension. He is very understanding and comfortable to talk to. Follows up well and was always open to any questions. We felt at peace using Jody. Would highly recommend him. Wai
This is the first dealing I have had with moneysprite - I cannot recommend them enough. James Berry's service was second to none! Not only sorting out and securing my mortgage initially, but also, the "after sales service" has been absolutely fantastic. Nothing was too much trouble for him. Absolutely excellent :) Additionally, during the process, James was away on annual leave for a short period of time - I was immediately put onto another member of the team, who dealt with what was quite a complex situation impeccably! I was extremely impressed with the professionalism shown, and the speed of responses I received. Cannot recommend highly enough, and I highly recommend!!! Well done James, and the team :)
Jody at moneysprite is brilliant and has always looked after our pensions and given great advice. He always goes the extra mile, and is professional and affable Moneysprite are lucky to have him. Regards Paul Adey
5 stars just isn’t enough for the amazing service Justine from Money Sprite provides! Over the past few years Justine has walked me through two property purchases and all the associated financial details. She goes above and beyond to make herself Available and to ensure every detail is covered. Justine has made the entire process as stress free as possible and I cannot imagine sorting out my finances without her invaluable advice and support. I will continue to highly recommend Her to friends, family and anyone else. I would certainly be giving her many more than 5 stars and cannot thank her enough for her invaluable service.
Jo at Moneysprite was amazing, when I have applied for mortgages before I found it incredibly stressful, but Jo made it so easy to do. I have recommended Jo & Moneysprite to co-workers, friends and family. Excellent & Easy Service.
Brinda at Moneysprite has been most helpful from start to finish with my re-mortgage. She was quick to respond to all questions no matter how menial. I fully recommend this service.
I was applying for my first mortgage and Chloe was exceptional, I can’t praise her enough for all the support, guidance and excellent communication throughout the whole buying process that Chloe gave me. I have already recommended Chloe to a friend of mine,
Stuart at moneysprite has helped me since my first mortgage and has always been open, honest and great to deal with, I wouldn’t go anywhere else for my mortgage or life insurance!
My recent remortgage was the 2nd that I've done with Stuart, and similar to the first one; the initial advice, the finding for me the right deal, the support, paperwork checks and requirements, and all of the the legwork done by him to get it all moving was really first class and took away all of the pain normally associated with a remortgage. I have no doubts that I'll be using Stuart for any future mortgage works, and have already recommended him to several friends that are also looking to do the same. Great job Stuart.
We've been with Stuart Hillyer and Moneysprite for a number of years now and he always gives a first class service. From re-mortgages to arranging life insurance, Stuart always distils complex information into simple choices, leaving us with the confidence to make informed decisions. Stuart does what he says, when he says, which is always impressively quick. He recently went above and beyond during a difficult time for our family, doing all the hard work for us in reviewing and making a change to our finances, which meant we could devote our time elsewhere. Would (and already have) recommend to friends and family.
Darren has been brilliant through the process of buying my first home. He was recommended to me by my Brother and I will certainly be sharing with others. Every step of the process was talked through step by step, very clear and easy to understand. Thank you again, Matt..
We were recommended Darren Hutchins at MoneySprite by family and we instructed him to assist with the purchase of our first home. Darren’s knowledge and expertise put us both at ease and he was available to answer any questions throughout the entire process (even working late to call and walk us through our mortgage paperwork a couple of times!) You can’t fault customer service like that! Thank you Darren! 😁
We used Jo to instruct our mortgage for a house purchase, she was fantastic start to finish and outstanded by her customer service! Never had to chase her, she was on the ball and got our mortgage sorted straight away, the process wasn't stressful at all and all went smoothly. Thank you again for your fantastic service jo! X
Sunil Mohan at Moneysprite is amazing! He helped me with my re-mortgage when another broker with a different company failed twice to get the case agreed with underwriting. He is always available at the end of the phone and will always do what he says he will. I have already directed family members and friends to him, I know he will do what he can to help and get it done efficiently.
Siva Thota
Feb 07,2020Really appreciate MoneySprite for the smooth process, especially Jack Ellison is my financial advisor, who came to my home and spoken in person and completed the whole process smoothly.