Issued a refund when I asked for it, and were very kind about it!
Moona is an app for shop lovers.Discounts and news.
Wonderfully easy, simple and painless thank you.
Moona has come up with an innovative way of encouraging the use of small independent firms by giving a discount on every such purchase over £10. A simple and efficient way of paying for goods, whichLong may it continue!
Legitimate yet dubious business model. Very little info on the sale page of the retailer. Then you see 29.99GBP debit in the small print. But only after you’ve paid for the item (& joined this company). I can see a number of people have been caught by this. Pay £30 and get £5 off each time? Yes but why doesn’t the retailer just make their prices cheaper and remove this phantom company in the middle?
I accidentally joined the Moona membership for three months when making a purchase online. I was charged and contacted Moona to say I hadn’t meant to join the membership. They swiftly responded and refunded the charge. Very good customer service, response time and communication.
Shocking! Very unclear. £5 discount at check out and no explanation of £29.99 reoccurring membership. You don't give payment details they just copy them from your purchase. So so bad.
It was a great gift for my first order and I will be using it again I’m sure
Very easy and quick to order
Its easy and nice to use
Favoloso, sito che mi ha permesso un bel risparmio. Grazie avete fatto felice mia figlia
Get the app and discount anytime you shop.I am gratefull to app world.
This has been a very easy transaction and one I would recommend to other members of my family & friends. I especially enjoyed the video to see exactly what was being offered. Thank you.
Customer service is excellent, refund was issued less than 24 hours after requested. Thank you!
Not happy that it wasn’t clear this is a membership! Offered £5 off on purchase but didn’t mention the £29.99 that will be taken out if your account a week later!
They have been spamming and calling me daily for months, why would I recommend a scam to my customers, avoid at all costs!
What a brilliant shop... So much cheaper and same stuff, amazing delivery time.... Best service ever.... HIGHLY RECOMMENDED...
Anytime i get my discounts ,i am smiling.Why not to have it.
Moona seems to be a great idea. Got my Amazon 4k Fire stick for a very good price. Cheers Moona.
Jenny
Oct 28,2021Does anyone have a contact number for them? Strangely the number they list to call them on is to some poor old lady that keeps getting wrong calls.