To leave a review you need to be logged in
Become a Real Estate Visionary
MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide.
Explore our solutions below:
Commercial Property Management
Residential Property Management
Workplace Management
Facilities Management
Energy Management
Request Further Information
Reviews 893
Wendy Kong
Sep 12,2024They are very helpful
A happy customer
Sep 11,2024I didn't remember how to do something in the software, and Keith walked me through finding the missing piece in my programming of a new project.
Amy Smith
Sep 11,2024Sheila responded VERY quickly to our request for help, and got our data fixed in no time! Thank you SO much foe your help and expertise.
Liz Hale
Sep 11,2024Quick, precise, and courteous each time I need assistance, so happy my company and the owner of two building I manage chose MRI for their software.
Alice Hill
Sep 11,2024The team is not responsive it took us over 6 months to get some assistance on a request.
Virginia Sansom-Branahm
Sep 09,2024MRI software works great and the support staff really provide fast, professional service when you can't afford delays
Me
Sep 08,2024The support staff for CTMOne is very helpful and resolved my problem, although it too awhile.
A happy TC
Sep 07,2024My request was taken care of so quick and after hours on a Friday night!
Diana Wilson
Sep 06,2024II pay you for the use of this software, I don't know why I have to have another account to learn your product when I need help. It's confusing enough with all the contract changes to have to learn all your changs too. I have spent an hour now just getting back to fill out a contract and I haven't go to it yet!
Jeff Nazzaro
Sep 06,2024My experience with the support reps on the phone is excellent, and I am thankful. The hiring team with MRI Software is doing great, as well. They seem to hire a great group! For the tech support team, I would give them 5 starts. The software itself is very difficult to use. It is almost as if it is a "tradition" to use CTM here in Denver... many people use it, but I have yet to meet anyone who indicates they like it. That is just my experience. The technology seems antiquated and not user-friendly.
Happy Client
Sep 05,2024The MRI support staff is very knowledgeable and professional.
Mariette Purdy
Sep 04,2024The customer service agent was wonderful.
Selene Simonson
Sep 04,2024Bailey Little was excellent at fixing my problem and showed me how to fix it in the future.
Delilah Crowe
Sep 04,2024The efficiency and detail that your Customer Service Staff takes in problem solving. We are never made to feel rushed or incompetent. You Staff is seasoned and aid with knowledge.
Ron Thorne
Sep 04,2024good support agent - competent, friendly and efficient
Katy Andrews
Aug 31,2024A+ support & customer service
Linda Leslie
Aug 30,2024The woman who supported me had amazing patience. She walked me through and never made me feel dumb about my questions.
Rebecca Romeyn
Aug 30,2024Great & personable customer service with fast resolution. Thank you!
Sharon Cann
Aug 29,2024I needed help with something that I don't normally do and I called Tech Support. They walked me through the process and made it very easy to do. It was quick and handled in 1 phone call.
28925 Fountain Parkway, 44139, Solon, US
http://www.mrisoftware.com
Christina Pearson
Sep 12,2024Everyone that I work with here is great. Kevin Vetomskie is an absolute ROCKSTAR! Mark Ryan, Terique Howard, and Joseph Morell all also amazing to work with. They are always kind, pleasant, and find the best possible solution to help. I am grateful for the help they provide and their follow ups to make sure that the solution or help they provided worked. They are very much appreciated.