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MRI Software

4.5 (893 Reviews)

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MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide.

Explore our solutions below:

Commercial Property Management

Residential Property Management

Workplace Management

Facilities Management

Energy Management

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Reviews 893

4.5

Out of 5.0

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Matthew Lo
May 07,2024

This platform is a mature and comprehensive service offering that has delivered $ and time savings compared to what I was using prior.

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T A OBrien
May 05,2024

Your support team took care of my request in a timely manner, Thanks,

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Marion Fisher
May 04,2024

I like very much that I can integrate offers with other CTM users. It makes it easy to both view documents in real time. I also like the SmartDocs feature. Often, I get documents that require signature, but are not writeable. I value the utility of Smart Docs very much!

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Julie Bock
May 03,2024

Alex was very helpful, able to pinpoint the issue quickly and took the steps necessary to resolve. After speaking with my account rep, all was fixed. This is the only issue we have had with the software to date.

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Irene Jans
May 03,2024

The person on the other end of the line is always friendly and helpful!

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Marilyn Exley
May 03,2024

Time consuming and difficult to reinstate. No direct phone number for CTM on MRI website. For a tech company, you barely get a C. Other contract software much easier to use. You must be the same people who developed common core! Sadly, it is the one most of denver uses. Your sales department is better than your tech side.

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Arlene Burgess
May 03,2024

The representative was very knowledgeable and helpful. Great personality too!

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Gwendolyn Flores
May 01,2024

The experience with the supervisor and technician Dan assigned to provide support was great. Dan was able to work on some areas I was having difficulties and then we had a phone call scheduled to explain why I was receiving an error. The error was corrected. I appreciate all the support.

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Brett Nadel
May 01,2024

MRI does alot of things that work. However, there are a number of things it does not do. So I think alot of the time when changes or updates are made, real world practicality is not taken into account, or clients consulted.

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Jennifer Barham
May 01,2024

I do not recieve invoices despite reaching out 4-5 times to update the billing address and contact information. I have been patient but it has been MONTHS I have been dealing with this.

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Mary Ann
Apr 30,2024

The help desk is always able to help me with the errors I make. I am thankful for that b

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Spencer Mamber
Apr 30,2024

They solved my issue seamlessly, efficiently, with friendly support.

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Michael Stockton
Apr 30,2024

friendly and professional response.

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Bruce Berger
Apr 29,2024

I am overall happy with this software. I struggle with miscellaneous docs at times. If I turn off auto and edit the document, it will automatically load only my signature in everybody’s signature box. I have complained about this issue before but it hasn’t changed.

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Raquib
Apr 29,2024

They are very helpful, patient, guiding, willingness to resolve issues and courteous.

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Ancel tech
Apr 29,2024

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Louis G. Royston, Jr.
Apr 29,2024

Customer Service was quick and accurate with their response.

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Teri Lester
Apr 28,2024

Helpful on integration of contracts

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Marcus Ferraz
Apr 28,2024

MRI team was very helpful and friendly.

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Marie Callaway
Apr 27,2024

Exceptionally prompt & knowledgeable customer service.

1-800-321-8770 [email protected]

28925 Fountain Parkway, 44139, Solon, US

http://www.mrisoftware.com

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