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MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide.
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Commercial Property Management
Residential Property Management
Workplace Management
Facilities Management
Energy Management
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Reviews 893
Chris Jonker
Feb 22,2024Barbara was most helpful as always. A credit to your company!
Marilyn Renee Faulkner
Feb 21,2024Time to process my request
Beth Mason
Feb 21,2024The lady who helped me was a star!
Darrell Chavez
Feb 20,2024Quick action.
Ron Gilley
Feb 20,2024Erica took care of my simple question and follow up in a most professional and knowledgeable manner. She was very patient with me as I'm not a techie and she made it most simple for me. She really helped me.
Melissa Barraza
Feb 19,2024Excellent Customer Service!
Michelle Gray
Feb 19,2024Every time that I have rang for help I have always found the customer service at an excellent level and easy to understand. Also, very quick assistance.
Edward
Feb 18,2024The person that I talked to was fine. But she couldn't explain what happened. Seemed like a bug/glitch in the system. Hopefully it gets resolved. I implemented a manual work around.
Lisa Rowe
Feb 16,2024No resolution to my service request from customer support. The responses I received was that someone would get back with me, and I'm still waiting.
Nancy Vargas
Feb 16,2024This specific case was resolve with special dedication.
Merle Helfman
Feb 15,2024Thank you - info was helpful.
Dee Phakeovilay
Feb 15,2024The team was patient and helpful.
Angela Boyd
Feb 14,2024Easy to get to someone and excellent service. Always ready to fix my problems
Lui
Feb 14,2024Fast response
Josh McGuire
Feb 13,2024The person was very knowledgeable and responsive!
Evie Cohen
Feb 13,2024Fast response. Knowledgable.
Denise Ammerman
Feb 13,2024As always, Tina was professional, patient, and knowledgeable resolving my issue. Thank you!
Rebekah Gehman
Feb 10,2024Friendly and very helpful. Resolved my issue very quickly
Christine Tomovich
Feb 09,2024It was easy to access Customer Service. Your first option used to be Sales, not service. So congrats. Info was accurate and although I had to call back re something it was quickly taken care of and the customer service guy had a smile and the light touch. Much appreciated!
28925 Fountain Parkway, 44139, Solon, US
http://www.mrisoftware.com
Nate Hoemann
Feb 22,2024What I really appreciate is how quickly I was able to speak to someone. The answering service knew my company information based off of my phone number which was nice, and after one question it connected me to a person. Ann Miller answered within 30 seconds so I didn't have to spend time on hold. She helped me figure out a work around to my problem within the initial call and then she hung up to ask her team and called back within 5 minutes with an answer that helped us find exactly what we were looking for. She was very friendly and helpful. All in all, it was a great experience!