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MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide.
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Commercial Property Management
Residential Property Management
Workplace Management
Facilities Management
Energy Management
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Reviews 893
Deborah Swick
Jan 26,2024They are always ready with quick response to any issue I have had.
Jennifer Peterson
Jan 25,2024Best work order software I've used in the 20+ years I've been in this field. As an Engineer, it's a priceless tool that helps me increase efficiency and assists in my ability to provide great service to my clients. The new webpage platform isn't as user friendly as the previous version, but it's still the best program out there. It wasn't broken, so I don't know why they "fixed" it.... At least, why they completely revamped it instead of simply adding a menu bar at the top for faster site navigation. Would also be nice to program the ability to merge equipment for data retention and more accurate trending, when something is accidentally duplicated (common when multiple users can add and edit equipment/schedules/tasks). Again, it's the best program out there, and the versatility is amazing.
John Fields
Jan 25,2024Clear answers to my questions.
Nicole Cavarra
Jan 25,2024Thank you! Fast and quickly resolved
Robert Lafe
Jan 24,2024I’ve used Angus for 20 years, it’s fulfilled all of my Engineering needs.
Cleaner WMT GDI
Jan 24,2024Excellent , service well organized.
Michael Gilbert
Jan 24,2024This task has been satisfactorily completed successfully.
Chris Sercombe
Jan 24,2024The support I received was quick, efficient and to the point, to resolve the problem.
Steven Rose
Jan 23,2024I needed help from customer support and the response was timely and very helpful.
Sharon Summitt
Jan 22,2024Support staff was very knowledgeable and problem was solved in a timely manor
Diane Chado
Jan 22,2024The associate I spoke with was very patient and knowledgeable.
The Baker Baker-Vaught Team of
Jan 21,2024Customer support was professional, nice and very helpful.
Diane Collier
Jan 21,2024Knowledge of product is useful and very pleasant experience.
Yen Tran
Jan 20,2024I always have good experience when contacting MRI technical support. Team members are always knowledgeable and professional.
Chris McDonald
Jan 19,2024I had a couple issues in 2023 with the response from the Support Team at MRI. 1. I requested a change to a report, I was told it could be done last January of 2023 however after 6 months of me reminding them over and over and questioning where the report was they finally fixed the report in June of 2023. 2. After requesting a Billing address update in August 2023 they finally did it 3 months later after multiple reminders. I found the support technicians very kind and helpful however these two issues were unacceptable. Thank you,
Cesar Ramirez-Toscano
Jan 19,2024I see the evolution of the platform to more friendly and easy navigation. We are happy to have this tool for our regular preventive and maintenance operations.
Andrea Sparks
Jan 19,2024REST Professional is a great product. It suits the needs of our business for both Residential properties and Commercial properties.
Anna Musgrove
Jan 19,2024Problem of intergration between Strata Master and NSW Govt Strata Hub still does not work - 3 weeks we have been trying to get resolution
William
Jan 18,2024Friendly, knowledgeable staff.
28925 Fountain Parkway, 44139, Solon, US
http://www.mrisoftware.com
kd
Jan 26,2024The customer was great. Quick response.