Just received my new Petzl harness. I dealt with Stephanie who was great when confirming stock and sizing. First time dealing with them but service was great and shipping was quick. I would recommend!
Wrong product was shipped, nothing like picture or description. After weeks of little to no response from MTN customer service and MTN forcing me to report them to SHOP.com they finally sent me a RGA and tried to make me pay for return shipping forcing me to report them to my credit card company to get them to send me a return shipping label. Now MTN says they won’t honor the original purchase due to them having incorrectly selling the part at a lower price. That they now want to significantly increase the items price in order to honor the purchase. At this point all I can say is buyer beware before buying anything from them.
communication 100% delivered on time and the item was just what I needed to do job will be ordering from here again soon and will tell others at work
Very easy to place an order and arrived very quickly. Brilliant service. First class company would have no trouble in ordering from them again. Mike
Top zeer tevreden
Lack of communication and long delivery time
QUICK DELEIVERY, GOOD QUALITY PRODUCT THAT DOES WHAT IT SAYS
Thank you very much
Easy to find item and easy to order. Thanks!
The order for a wooden garden rake was processed very efficiently on 5th November and notified as being on its way that very day. I waited as the leaves collected under the trees. However, the delivery by DHL was totally chaotic. The first email promised delivery to rural Aberdeenshire around 6pm on 6th November. No rake appeared, with a daily stream of emails thereafter promising delivery that day, until Friday 8th Nov when a final email before the weekend said "We're sorry, your parcel has been delayed by 24 hours". Of course, nothing appeared over the weekend and it finally reached us at noon on Monday 11th. It's not as if DHL haven't delivered to us before....
MTN shop used Shopify to take my contact details and email me without consent. This is ilegal and very sneaky. I couldn't even make a purchase because Shopify assumed I was in a country outside of their shipping zone. Don't waste your time with these guys.
The most important thing they dont charge extra for carriage to Scottish Isles and prompt delivery
Easy to use website. Good quality product for the money spent. Found the prices reasonable too. Delivery was within a reasonable time too.
Great kit!!
Very happy with my first order Speed of delivery Trying to place a second order but seem to be struggling when it comes to payment on the order page so not totally impressed with the webpage interaction But happy with my crocs and I will try again!
My order was fulfilled quickly and dispatched to arrive well before due date. Quality of goods was excellent and I am most pleased with them especially as they have a neat holder to keep them together.
They forgot to post it, when I phoned up they uprated the delivery so it came next day very pleased with the service and the quality of the 2.4 metre spirit level Will use aga
All good, half order got lost in post, but got sorted and new ones sent out, very quick to sort it out.
Brilliant service. My order was delayed but they kept me informed with emails and it was delivered when they said. Definitely use this company again. So pleased with my product.
Fran
Jan 29,2025We have had two recent orders with MTN and both went without a hitch . Stephanie , in particular , was most helpful in arranging the invoicing and deliveries . We were kept up to date with our shipments and both arrived on time .