They took care of my problem quickly and professionally.
I want to compliment the Monika, the CPE support agent, who demonstrated great customer service skills to listen/understand customer's problems and take prompt actions in resolving the problems enhancing customer's satisfaction level to a meaningful result. I would highly recommend to nominate Monika as agent of the July 2024. Two thumbs up!!
I have hopped around a few sites and paid for the courses to get some credits before I reached My-CPE, since i signed up getting throguh my credits have been easy with avaiablity of courses and the live support service is great!
Super helpful customer service! Helped me understand how I can keep up with my CPE
I took a chance and responded to the chatbot and was directed immediately from the bot to Anna, she was incredibly kind, and gave great information. I am signing up just based upon her input and information that she shared. This site was directed to me from the SHRM website while looking for recert credits for the CP. May update in the future, but currently am going to pull the trigger and sign up for the service! Thanks Anna!
I appreciate the personal touches provided by MyCPE. They have a great database of classes we can take for credit. But beyond that, they're telling us about exciting features that were added recently, and engaging us in positive conversations fairly frequently.
The representative was very friendly, respected my time and provided what I needed quickly.
Monica Helped get all my CPP certificates which i could not download. She has always answered my email and queries on time. Great Customer service which will want me to recommend MY CPE to others
Anna was the representative that helped me on the chat and was so patient and answered all of my questions. She explained the difference between live weibinars, live video with polling questions, and conferences, live presenetation where you can chime in live with your microphone and camera. She sent me links to helpful courses and relevant information to help me make an informed purchase. I am excited about using the product since they make everything very easy to use and track. You can track your courses and CPE certifications and they have ready made packages for what you are trying to accomplish to help you save time without having to search all the courses.
Steven was responsive and handled all issues promptly.
Quick response...targeted, helpful and polite.
Rachel was quick and answered my question.
I got my answer, and my request was done fast. Thank you.
I have been getting “free” CE credits for years. Due to a request to brush up on partnership and sub s returns, I found my-cpe. The classes I have taken are very well prepared and provide exactly what I need. Any and all technical difficulties have been taken care of in a very timely manner. I plan to continue to be a my-cpe customer for a long time
Service level is excellent. Quick responses and courses are top notch.
Course content is great. Very easy to understand. Customer service is also very supportive and quick to respond.
Anna was very thorough in answering all my questions in detail! Helped me decide right away that I wanted to sign up!
Very responsive customer service
That my issues and questions were solved quickly
Kishore
Jul 17,2024Quick and clear response to my queries encouraged me to pursue my goal to obtain EA credentials.