Resolved issue efficiently by chat.
Anna was very helpful. She gave me the info to sign up for the CPA CPE classes.
Responsive, Thorough, and Helpful.
The service was quick and representative was responsive. I was making a purchase for an employee and Anna (the online representative) was able to process this quickly.
I enjoy the variety in the amount of courses that are offered. I find that these courses are consistent with up to date information. I appreciate the ease of being able to access the CPE certificates. When expereiencing any technical issue on the site, it is easy resolved via an agent.
First, there are so many options of great courses to attend that are easy to filter depending of our interests or professional designations. It's easy to register and to attend, live or on demand. Then, if we experience any issues or if we have questions, there's a live chat where we obtain quick answers. Really helpful!
Course selections are great. Lots of webinars. Everything is organized on the site and the mobile app for my-cpe.
Good morning, I like the attention because they take the time to explain so that one gets the answer that one is looking for. Thanks
i love the transcript along the lecture. thus I can catch every details even though it is a web platform Power point font is large and easy to read. I was able to take notes and memorize and summarize before I answer the review questions. The content is rich. Good team of teachers combined with advanced technolofy. this is a big leap and bounce from the old days CPE learning back in year 2000-2005
Unable to resume courses after stopping. Counter cannot be reset. Listen to the entire on demand lecture, but cannot complete the course. Who has time to repeat two hour lecture and then not be able to complete the course.
I needed the Ethics course that the CFP Board requires as a 2 credit CE. When the certificate showed the wrong date, I thought, what do I do now. I watched the whole course. What do I do. Your agent resolved my problem. Thank you very much.
This is my first year taking class from this company. However, my experience with support is excellent so far. The class I've taken is very informative.
Great customer support. I received instant support from the group that is highly responsive, professional, and helpful. The turnaround was highly impressive. I enjoy working with the team! Tuan Phan, EA, MS, MA
Jacquieline is great and a big helper. Thanks!
I had a number of questions regarding subscribing to your service and whether it was right for me. The chat was very informative and all my questions were answered thoroughly. I decided to subscribe based on my experience with the on-line chat.
Wonderful program can’t wait
Steven was great in assisting me signing up. Issue was that once I filled in the required info to register, I was unable to proceed through the website. Steven was quick to respond and get it resolved.
Jacqueline was quick to respond to my question, was knowledgeable and went above and beyond by following up after I ended the chat with useful information. Excellent support!
They did not update review contents. Poor quality EA review course. They did not update mock exam questions. Don't choose this kind d of courses from them.
John Russell
Sep 17,2024Great way to get in your CPE for an incredible value!