Great service and very patient as I asked several questions. Steven answered all my questions and helped me make the right decision in my subscription purchase. Thank you.
The website is very unreliable, and support is not helpful and not open on the weekends at all.
answered and fixed my issue w/in 10mins
I had a problem with reporting my continuing education and they quickly realized what I was missing and helped me fix the issue. Also, it is so useful that the helpful "Chat" feature they have on the website automatically reopens if you click on anything accidently or if they require information you do not have on hand. If they need any information you can still browse to find any information they need without having to start over with someone else after finding the information.
She, was patience, and she have acknowledgment.
Prompt responses and accurate information
Steven was knowledgeable and thorough in his information about the product and what is offered. He was empathetic to my situation. He went above and beyond answering all of my many questions. Excellent service!
Well it was nice to talk to someone who was there in real time, had my answers and if I did have a problem I could actually call in and talk to them as well.
Fixed my registration issues asap!
Thank you for help, it was a great experience.
Easy to use platform. Helpful customer service. Especially Monika.
He understood very quickly and made the customer feel good. Excellent customer service and quick responses. I am happy today because of him.
High professional level tax courses.
This was the first time using this site for CE credits, I have had my issues resolved by Jim very quickly.
Agent was able to resolve my issue quickly
the rep was right on helping me and did all I asked for and more.
How fast and professionally the issue was solve. I really recommmeded
Speaking to a live person who had all answers to my questions and solutions to all my hiccups. Thank you so much, Steven. You understood my situation and helped me through all the way.
Quick response
ANON
Aug 30,2023Website is down on a regular basis, terrible. Also as a CPA I find a lot of the training is basic as F.