Northern Trade Windows
To leave a review you need to be logged in
Northern Trade Windows has been manufacturing and installing windows, doors and home improvements since 1994. We're a name you can trust.
Reviews 133
Adrian Spink
Feb 14,2025Efficient and friendly and informative workers. Mark and Matthew were excellent in carrying out the work. Couldn't fault them and were hard working and left us at ease as they did their job. Very pleased with how things went.
Nicola Humphreys
Feb 01,2025Excellent service and communication, very helpful and friendly. I’m really pleased with my new windows which have been fitted and finished to a high standard. All staff I met or spoke to have been excellent. I definitely recommend this company.
customer
Jan 15,2025Excellent service from start to finish. We have had all our windows changed and the difference is amazing. No pushy salesmen, good communication and we had two great lads, Mark and Matty, doing the fitting. We highly recommend this company.
Elizabeth R
Jan 14,2025From the first phone call to Northern Trade Windows, to the final fitting, I cannot fault the service I received from this company. I love my new front door!
Barbara
Jan 01,2025Great service and an excellent fitting team led by Mark. Brilliant guys who worked tirelessly and patiently as there were a few unforeseen problems with access for them.
CP
Dec 27,2024We instructed Northern Trade Windows to replace a full set of windows and doors on our property. From start to finish, they were absolutely brilliant. From going through designs and options, to measuring and survey, to the installation, everyone was knowledgeable, helpful and very courteous! The turnaround time was very quick, too! The quality of the windows is second to none, and the quality of the installation is fantastic, too. We’re very pleased with how everything has turned out and would definitely recommend Northern Trade Windows.
customer
Dec 19,2024We are very happy with the windows and would give a 5 star review for this. Great quality, fitted quickly carefully, with minimal mess. Staff have been friendly and knowledgeable. It is nice to support a small local business. Unfortunately, following the initial sales visit there has been some poor communication, confusion and misunderstanding, between us and Northern Trade windows and internally between staff. Once the contract had been signed, we felt a little unheard and initially unimportant as the customer, so been disappointed with the after sales service, hence the reduced star rating. We experienced some leaking through the front door, but aftersales could not help without a guarantee number, which we were unable to access, due to being away from home. There followed some misunderstanding about when we thought we were going to be called back. When we rang back today, (following further leaking), we were told that they could not see a record of last weeks call. I understand that it is Christmas and a busy time but we were told that it could be up to 2 weeks to get our leak looked at. However, I'm happy to say that since our initial trust pilot review, and conversation with the Sales Director, our problem was sorted. Within the space of 3 hours, an engineer came round and dealt with the leak. We have been assured that our experience was a combination of unfortunate one off issues and positive changes have been implemented to ensure improved customer service and aftersales for us. We are now very happy. We will definitely consider future purchases with Northern Trade Windows. Thank you
Shelby W
Dec 17,2024The whole process was an absolute breeze from start to finish. As a young female FTB I’m always been so nervy on having tradesmen in, in case I’m overcharged or made to feel uncomfortable. Northern Trade Windows made it all so easy, charged a reasonable price and made me feel comfortable from the first initial email. The window fitters were extremely polite and professional (Kyle and Andrew) and nothing was too much trouble for them. I’ll be using this company again for the other windows and doors that need replacing in the future! Thank you all!
Peter Kravos
Dec 11,2024Totally happy with the work done - 2 doors, front and back boiler house. Front door was a challenge because of the size, but the job was no problem for them. The fitting was top class, and the fellas worked well and finished everything within the day and left no trace. Having been let down by other local fitters with high prices and non-communication, I know now who to contact for future works.
Julie.richardson
Dec 09,2024Great service from start to finish. Good job done by the 2 very friendly fitters and sales Would recommend. Also lovely lady in Morrisons that started the ball rolling for us
Russ Cowling
Nov 20,2024Have to say, as a customer who’s lived in two houses but never had new windows/doors fitted before, I was sceptical. You just don’t know who to trust and whilst companies promise the earth, you are lucky if you get a village ! Northern Trade Windows, Luke/Ricky (Sales), Phil (Surveyor) and the fitters, Mark, Matty and another lad whose name I forgot, were all top draw. Really efficient. Attention to detail was unreal and the fitters….lets just say those boys were a class act. Always grafting. Every finish was meticulously carried out, they were tidy after every day but be warned, if you get Mark and his boys, they love a good cuppa ! For 3 days graft we went through half a tub of sugar 😂 They earnt it though. So, if you’re thinking of getting your windows, doors, conservatories done, don’t hesitate…….NTW are the ones you should be using. Cheers fellas
Mr Chris Yorke
Nov 11,2024From my initial enquiry NTW made me feel like a valued customer. The sales team undertook multiple visits to see my home before providing the quote, which was presented to us by the owner. Our project was certainly not a straight forward one, with elongated windows and arched windows. The installation team surveyed the house thoroughly and came up with a strategy that paid dividends throughout fitting. The installation of the windows was undertaken to a very high standard with no issues that couldn't be overcome. The team finished the interior extremely well and left our home clean and tidy. I would strongly recommend NTW to anyone. I would like to give a special mention to Elliot and Luke in the sales team for making the ordering as straightforward as possible, and Phil and Matt for the work involved in surveying and designing the windows. My biggest thanks go to Kyle, Matt and Andy for the install. They all did an amazing job and we couldn't have asked for anymore; Kyle was there throughout the project on site and ensured it was delivered to such a high standard. Thank you
Catherine Jackson
Oct 09,2024Really pleased with the new front door and windows from Northern Trade Windows. From the initial sales visit (where they explained about the quality of the windows) to arranging the fitting date, everything went very smoothly. We're particularly pleased with the bespoke stained glass window which they made for us - we were able to choose our own design and it was only a small additional cost. Mark and Matthew, the fitters, were very friendly and cheerful and did a great job. Overall, I'd definitely recommend Northern Trade Windows.
Anonymous
Sep 20,2024Great fitter Andrew did fantastic job thank u so much
Amanda Whitley
Sep 10,2024I would highly recommend Northern trade windows they offer a professional efficient service. They were really helpful listening to my requests and providing useful advice so I could achieve an amazing look within my budget. Fantastic quality really good team from quotation to completion.
Dalia Labanauskaitė
Sep 10,2024Just wanted to say that this company has one of the best sales team. Very professional and easy to deal with. Then i had a mix of both good & bad deal with the guys that came in to fit my windows. Initially i wasn't happy with the service, spoke to the installation manager Phil, he has come and fixed majority of the issues. I did believe i have paid for child restrictions in each of my rooms, turns out no one has made a note of it, therefore these were not fitted. Well is what it is, the company is willing to fit them in for me now, so I'm hoping once that is done we are all happy. To sum it all up, i really recommend Luke doing your windows, will not disappoint. Leaving a 4⭐️ review purely because of the issues we have finally agreed to fix. Overall good quality of the product.
MARIE harrison
Sep 03,2024Very pleasant and professional and did a really good job.
Adam
Aug 23,2024I can not rate Northern Trade Windows highly enough. From the first call to the Sales team (Steven) to the visit from Chris (sales rep) and the installation (Andy) itself everything has been brilliant. Everything was so smooth and quicker then expected and the Windows & doors are simply fantastic. I would definitely use Northern Trade Windows again.
Phil Hudson
Aug 22,2024didnt get what we ordered ,good installation but poor sales, installation took longer than what was agreed with salesman,asked for gold handle on door ,got silver put on ,asked for like for like door panels but insalled clear glass instead of frosted,constant phone calls for balance to be paid,paid it then two weeks after asking again for balance,dont bother with this company
Bradford Road 513, LS28 8ET, Pudsey, GB
http://northerntradewindows.co.uk
CollectPlus Customer
Feb 18,2025Mark & Matthew fitted my French Doors and back door today and did a fantastic job. They were professional, friendly and very hard working. The quality of the doors is excellent and are good value for money. I would highly recommend Northern Trade Windows to anyone looking for replacement windows or doors.