OKA
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What is OKA all about? Simply put, it’s a love affair with living well. Since the very beginning, we’ve been on a mission to create things that make time spent with friends and family more memorable. We believe that’s the secret to living beautifully: enjoying it.
OKA started small, with three women bringing unique designs from the Far East to shoppers in the West. Lady Annabel Astor, a serial entrepreneur on a mission to find special items to decorate her holiday home with, invited two friends along: her sister-in-law Sue Jones, whose decorating pedigree included stints at Jasper Conran and Colefax and Fowler, and Lucinda Waterhouse, a skilled horticulturist whose company made exquisite faux flowers. Together they set out to create a catalogue of charming home upgrades.
From the start, the OKA team has called on talented artisans from all over the world to bring its ideas to life. Our furniture and homewares prioritise beauty, comfort and style, but we choose items for their integrity, not because they fit a prescribed look. The magic of OKA is the mix: hand-picked global treasures, rich textures and patterns, and timeless furniture profiles. It’s ever-changing but unwaveringly British; elegant and easy-going; sophisticated but never stiff.
And our name? OKA is a phonetic take on ochre, a colour that nods to the East, yet feels innately British. A blend of cultures and aesthetics working in perfect harmony, which is at the heart of everything we do.
Building on over two decades of collections, 13 experiential stores in the UK, a website, and an ideas-packed magazine, we’ve become a destination for lovers of home, season after season. And the more we continue to follow our passion for design, the more we inspire others to find theirs.
Reviews 819
Janet Edey
Aug 31,2024Brooke at the Fulham Road store helped us create a faux flower arrangement using our own small vase. Brooke was endlessly patent and talented and we are delighted with the result. Thank you! Janet and Ben
Geraldine Bradley
Aug 29,2024Carys and her team have gone beyond in helping sort out my delivery..thank you so much..really appreciated Geraldine
SG
Aug 29,2024Order two lamps and shades. One perfectly fine, the other arrived with a non-UK compatible plug. I emailed with the issue. I was asked to send photographic proof, which I did. No response. Sent a chaser email (particularly important as I was only going to be at the delivery destination for 2 weeks). No response. Called customer services for the lady to tell me she had been on holiday and the email would not have been monitored in her absence - despite this being a CS generic address (!). Was unable then to send the replacement to me before I would be leaving the property (“we don’t send things by courier”). Suggested I take it back to a store or take it with me to my permanent location for the exchange to happen there. So far, no resolution Altogether an exceptionally underwhelming experience - I expected that a brand such as OKA would bend over backwards to solve their operational issues without inconvenience to the customer. Not quite sure how a failure in their QA process (how could a lamp with an incorrect plug have been tagged as being in a UK stock allocation in the first place?) has led to so much inconvenience for me. How can a CS function operate such that tickets are not monitored during staff holidays? Thoroughly disappointing.
Laura D
Aug 29,2024Bought a lovely Pentomino cabinet with the help of Alexa G. She went out of her way to help and advise me about it’s dimensions, how to secure it to the wall and storing it til we move back into our home. She also offered 15% off as I was a new customer. Great service. Very happy to have bought at Oka.
Gilly Hall
Aug 26,2024We met Louise in the Knutsford store today, she is an absolute delight! Louise helped us find a lamp shade, which we bought, and couldn’t have been nicer or more helpful as we tried to find the right one! Thanks Louise, you made our visit to the store a real pleasure! Anne,
Snoop Dog
Aug 25,2024What a fantastic team at the Broadway showroom ! Super helpful despite being so busy on a bank holiday weekend . Shout out to Sophie for being a total star in this glorious space. So helpful to see items in person and not just online .
Pam Simm
Aug 25,2024We had a lovely morning in Oka Knutsford having been tempted by the 25 percent off .promotion . We were helped again by Joe who went to so much trouble for us ,helping us choose a number of items all of which i’m thrilled with , he is so knowledgable about the stock and his friendly manner is a delight . It was also so nice he remembered us from our last visit. All the assistants were lovely and made us and our cockerpoo very welcome . The store is full of beautiful things displayed in lovely room settings which helps you envisage it in your home . It really is a pleasure shopping there and the free parking just outside the store is a bonus .
Lucy R
Aug 25,2024Great store and staff. Noelle and Olivier were both very helpful and knowledgable. We got some amazing pieces at great prices! Will be back.
John Holloway
Aug 24,2024Went to the outlet store near Cuckfield, Sussex. Great bargains. Nadia, Olivier and Noleen were so helpful and helped us to find huge discounted bargains including two velvet dining chairs. Thank you.
Chloe Taylor
Aug 24,2024Louise from the Knutsford store is genuinely so helpful and lovely :) 10/10 shopping experience, thanks for all you help :)
Val Fsadni
Aug 24,2024Went to the beautiful Knutsford OKA store today - greeted by Joe who was really helpful and professional Happy with my purchases
Elizabeth Court
Aug 22,2024Oka your website comes up as unsafe when I try and use it, however managed to purchase a beautiful rug with no problems, came within the allotted time, drivers / delivery guys Tony & Chris very friendly and helpful, turned up when they said they would, overall excellent experience. Thank you Oka
Harry107
Aug 22,2024I ordered an expensive piece of art from OKA via Klarna. The item arrived, but unfortunately wasn’t suitable so I asked for a collection. This was arranged on the 7th Aug, where I received confirmation it had left my house. 3 weeks on, I have been receiving emails from Klarna asking for more information as OKA hasn’t paid the money back to Klarna and they were asking if the item had been sent back. I phoned CS today to chase, but surely with a luxury brand like this, I shouldn’t have to do that, and 3 weeks on seems excessive not to get this sorted until I phoned. Since my call to CS I have received confirmation from Klarna the money has been returned, but i’ve been charged £60 for delivery, and then another £30 for collection. I believe £90 is expensive. This £30 fee to return the item was never explained to me when I phoned up today, and when I have purchased from OKA before, you normally receive a free return on all items. My other concern is that OKA US is in financial difficulty and is filing for bankruptcy. Being a customer for many years, I also do worry what is happening with this company, as I do like the products, but I also have outstanding orders that are waiting for stock to arrive. Perhaps OKA should be reaching out to their UK customers who have outstanding orders to reassure them there is no issues in the UK. As of 22 Aug, OKA has requested further information regarding this order. I’m not sure to what end, but I have obliged and sent them my details as well as the order number.
Elaine Snow
Aug 21,2024Amazing experience in the Oka Godstone branch, the customer service was exceptional from the minute we walked in the door, Noleen was so knowledgeable regarding all the furnishing, so friendly a pleasure to shop there.
Linda Flavell
Aug 21,2024Excellent service. Really efficient Noleen. Was exceptional would really recommend this wonderful oka store
ian herd
Aug 21,2024From the moment we entered the store we were greeted friendly and with will to help staff. The prices and quality of all the items were explained fully.we bought two Christmas presents one for me and one for my wife .we will definitely be making oka a regular 😌 stop. Please pass my thanks to the amazing staff Oliver , Nadia and Francis .
Lucy Harries
Aug 20,2024Called in this morning, warmest welcome. Nothing was too much trouble. Lots of ideas and careful listening of my needs to offer suitable suggestions. Thrilled with the level of service and time taken. Milena served me and was marvellous! Thank you
Janet
Aug 19,2024Helpful, polite service from Olivier , took time to ensure I was getting best price.
Carol Jackson
Aug 16,2024I absolutely love my go-to design home, Godstone. The team are truly amazing, and every visit brings me immense pleasure. I've never been disappointed with the quality of my purchase. Although I may need to tweak a scratch or two, the huge discount I receive makes it worth it for the interior design gems I find. Noleen, the manager, is a total star!
166 Purchas Road, OX11 7BF, Didcot, GB
https://www.oka.com/uk/store-selector
Suzanne
Sep 03,2024We had a great customer service experience with Kathryn at the Oka Dicot outlet store at the weekend. We were looking for quite a few items to finish off a garden dining area and Kathryn helped us to curate a scheme that worked together really well. We are very pleased with the end result. Kathryn was patient, creative and a pleasure to deal with.