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Team Olectrical is a team of entrepreneurs passionate about technology and innovation, working towards getting life easy. Our goal on Olectrical is to provide a marketplace for sellers and a single place for the customer to buy all electrical products at a discounted price and also to save money, save energy and reduce the carbon footprint.
Reviews 230
Keith Boulter
Jan 31,2023Quick delivery. No hassle.
Jag Johal
Jan 13,2023I ordered an Infrared panel Heater with timer , I even have the screen shots for proof, Item turned up with no timer..... I have emailed the company several times, I got fed up and asked for return details.... Nothing since.... I've ended up keeping the item that is useless for what I needed. I won't be using them again. Its been over 3 months!
Liam Dryden
Dec 30,20225 star fast delivery
RAJA
Dec 22,2022Easy to fit, look great and delivery on time
Andrew Moughtin-Mumby
Dec 17,2022Great service, though next day delivery slipped. Item arrived in perfect condition.
MR. SPENCER HICKMAN
Dec 08,2022Ordered a mirror stone infrared heater, the website said, 'hurry up 6 left in stock after I had paid, I received an e-mail saying it was back ordered and would be a month out. The website then said 5 in stock, asked for a refund and crickets so kick it back to my bank to take care of, incompetent at best and fraudulent at worst.
Nick Sampson
Dec 07,2022Purchased an infra red heater panel online, its faulty, no one answers phone, have left numerous messages and emails, no one gets back to me. AVOID!
DD
Nov 30,2022Ordered after researching item. Kept informed of shipping and arrived within 48hrs.
Mrs Knox
Nov 24,2022Excellent communication from start to finish, your receptionist/sales staff member was outstanding and she is to be commended.
MARIO WESTCOTT
Nov 23,2022Pleased with the infrared heater arrived in good condition works well in heating the room.thank you.
David Wallis
Nov 22,2022I placed an order with ease, however the item was out of stock after order placed. But no bad thing, they tried to get stock and kept me informed and then made me an offer on an alternative product which meet my needs perfectly. Highly recommend this company.
Sarah
Nov 20,2022Attention from Customer Services was excellent when I encountered a problem with a product; also very prompt. Cannot fault them.
Omid Akbari
Nov 20,2022Amazing customer service Thanks and great to have business with you
Well done ...
Nov 19,2022Amazing service nothing took much trouble. Well done.
Mr Harries
Nov 17,2022Delivered quickly and product seems good quality
customer
Nov 05,2022Ordered 2 heat bars, showing stock when ordered to be told next day no stock until mid December, even when told no stock, they are still showing in stock
Oluwatimilehin Mayowa-Ajayi
Nov 05,2022worst customer service ever. had some issues with my order and you can never get through to them
Nena Jukes
Nov 02,2022Paid my money for an item ‘in stock’ in multiples on the website, not once but twice, only to to receive an email telling me ‘sold out’. Not really good enough, is it, especially when offered a higher priced, bigger alternative - I’ve done my research and know what I need.
Loli Cru
Nov 02,2022I previously gave this company a great 5 star review but sadly can’t on this occasion. With the only means of phone contact being a mobile which is never answered and voicemails which also go unanswered coupled with an online system which takes payments for which they have no stock it would be well to steer clear. Then received a substitute item which has useless and out of date instructions and can only be programmed using their internet app. Contact with the company - email only - resulted in an assurance the manufacturer would contact me (didn’t) and Oelectrics would ensure things were resolved. Having had an electrician look at it who then got a computer technician both concluded the control unit was faulty I requested to return the item but was basically told it wasn’t their problem. I have now given up
13 Barrow Hill Close, Holborough Lakes, Snodland, Kent, ME6 5FX, Snodland, GB
http://olectrical.co.uk
Clifford Schwarz
Apr 24,2023Very fast and speedy delivery item was exactly as described