Olectrical

4.0 (230 Reviews)

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Team Olectrical is a team of entrepreneurs passionate about technology and innovation, working towards getting life easy. Our goal on Olectrical is to provide a marketplace for sellers and a single place for the customer to buy all electrical products at a discounted price and also to save money, save energy and reduce the carbon footprint.

Reviews 230

4.0

Out of 5.0

John Deffley

May 10,2022

fast and easy

Peter Bedwell

Apr 30,2022

Delivery speedy, 1 of the 4 lights is dull and only half lit up! Very light and cheap feeling so will see how long they last!

Paul Jennings

Apr 28,2022

Brilliant service, ordered Tuesday arrived Wednesday next day! Will certainly buy from them again. Anyone asks will definitely recommend.

Clive, Carillon Windows

Apr 27,2022

Amazing service

James Monaghan

Apr 24,2022

I previously left a very bad review due to non delivery of my items and lack of communication from the company. After I left the review on here I was called by the owner of the company and to be fair they have been brilliant in firstly delivering my original items. Although they weren’t suitable for my application I messaged him again and they arranged with customer services for me to return them and sent me a full refund All sorted in the end thanks guys 🤙🏼

TS

Apr 23,2022

Paid for the materials but still have not received them. When I called the customer service, no one answered the phone. I have left a message, no respond either. Will never buy anything from them again.

Ben Devall

Apr 22,2022

Poor delivery and even worse phone answering. I ordered an item for a job which was time sensitive, the item was due for next day delivery and a week later i've still not even had a dispatch notification. Apparently if i want to return the item, when it arrives, it will cost me £8 plus shipping.

Rich C

Apr 17,2022

Not having much success with these units - ordered one and hit was delivered tin complete - the box had been opened at some time and the mains adapter was missing. Returned the unit and ordered a replacement - that unit did not work ( would not join the network ) so that has now been returned. I did use the technical help line and got to speak with someone who understood the issues and promised resolve them for me - but I have given up waiting. Now I waiting for 2 refunds !!! Update - Olectrical have been very helpful in resolving these issues and have liaised with Ener-J and supplied a replacement unit that worked first time - now just need to hear from Ener-J !

Sama Nyallay

Apr 08,2022

Great buying experience and truly reputable business people who don't take their promise and responsibilities to customers lightly.

Gary

Apr 08,2022

Good service.

Gail Nathan

Apr 07,2022

Excellent lights really happy with this product would buy of you again Thankyou

Andrew Yialli

Apr 05,2022

Great service and product

Lee Jordan

Apr 04,2022

Had a water leak from upstairs which ran into the led strip on the ceiling downstairs. Found Oelectrical online looking for a replacement led strip. The price was for 2 led strip and was only a few pounds more than a single led strip from other companies I was searching through. Payment was simple and quick. Good coms straight away via email. Delivery qas only a couple of days. The replacement is up and working.

sylvia johnson

Mar 31,2022

Excellent service, fast delivery.

Elizabeth Fitzpatrick

Mar 31,2022

I have still not received it - DHL problem I think

Andrew

Mar 24,2022

Great price and swift delivery. Frequent update emails for tracking parcel

Charlie Avenell

Mar 18,2022

The two batten lights I had ordered came I a box that was in a right mess, this had been the courier's fault I emailed Olectrical two days later no reply but 2 new lights! arrived no quibble with a follow up apology What a great attitude I will use this company again Thanks

TREVOR ENDEAN

Mar 17,2022

Lights both faulty but refunded straight away excellent service all round.

Abdalla Abdalla

Mar 15,2022

Great service, efficient communication and a really easy way to get touch with customer service helped and supported to get the right deal.

Shoops ltd

Mar 14,2022

Wrong item sent. I sent back. They fixed the issue in a polite manner. Mistakes happen. Question is how you deal with them. The owner himself called me to resolve the issue.