Fast and professional customer service.
The ordering process for our new partitions was pretty streamlined. I sent drawings in February with a list of the partitions I thought was needed and got a returned to scale drawing of the layout and precise measurements. When the installer measured off the ordering form and confirmed the measurements on the order will fit we placed the order with Andrew Hyler (who was very helpful).
I have used ONEPOINT for a few years. I did shop other providers and these were not the lowest priced option but, Due to the service and these are Global products I chose One Point. Simply because replacement parts are easier to find. There are local providers close to me to purchase replacement hardware. My clientele is very hard on the facilities we provide. I am supplied with installation instructions for my contractor and the order ships quickly. I was a installer for several years and global has the best products IMO.
Easy to order online. Quick response.
This company is awesome and when they say, this is what they will do, you can count on it. Very pleased!
Great looking partitions, precise measurements . Great service and delivery was on time. We will be buying from One -point from here on !
Quick and painless
Great, you have a very good designing team, and sale people. Just with my blueprints, you took a day to have everything ready to order.
Brian Cruz could not have been more helpful! He was super polite and guided me through the portal as I was having a slight issue (on my end) with finalising our order.
This company is great to deal with. My sales rep Brian answered all my questions and if something came up during the install he was a phone call away. I would definitely be ordering from onepoint next time I'm in need of partitions Thanks John Norton Ma.
Our bathroom project needed bathroom partitions and One Point Partitions, made the process easy. I was able to submit my bathroom dimensions and One Point Partitions did the rest. I received a quote very quickly and confirmation of my order and shipping details immediately after that.
Great service putting order together and good communication back and forth. Good job
Process was very easy online and when I had questions I was able to talk to someone right away on the phone, email responses were prompt. When it came time to pay for the package that process went smooth as well. Regards Len
We were happy with the quality of the goods, the convenience of ordering, and the customer support.
Andrew did an excellent job and have a very fast turn around on the design. Good job.
Great service I am happy
Everything was great except no one answers the phone or returns calls ..
We love 1 point partitions, the customer service is the best ! Rebecca is wonderful.
NEVER DEALT WITH YOU GUYS BEFORE. SEEMED WAY TOO EASY! I APPRECIATE THAT. THESE DAYS--NOTHINGS EASY
Mohamed Ghannam
Jun 05,2022Not happy at all with the customer services and after sale follow-up. The product is good however no quality control assurance on the the accessories shipped which is needed as part of the partitions. my order came missing U brackets and have some extra different brackets not needed. When I called to address my concerns I was told by a rep her name is Ms. Jhoana that they checked everything prior to shipping and if you need them you have to pay again, which doesn't make any since to pay for their poor QA.