Founded by sneaker collectors, Oqium wanted to give the community something different that would give them a new vision by infusing the world of basketball into the sneakergame.
we are very happy with the purchase of sneakers, but very upset that we were denied the purchase of shorts. Why didn't they offer to buy another model? I would gladly buy what was available. You really let us down because we were counting on buying the shorts that were in stock at the time of ordering
Great service
I returned a pair of shoes, because they were too large on 21 April. The package seems to be delivered to Oqium on 26 April. I wrote the first mail asking if the shoes arrived on 4 May, four further mails the following days. No response and no money until now. Really disappointing.
What a perfect customer service!
I received the wrong size. I contacted the customer support for a refound and the did not reply.
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Always good prices, they have different products and style compared to other stores. Shipping is fast 10/10
The product was of great quality, and the shipment was very fast. I received my package on the exact date I was told I was going to receive it.
I still dont have my money back after 2 weeks of sending my order back
Le scarpe sono arrivate e merce ok. Però me le hanno inviate solamente dopo due mail di sollecito a distanza di 10 giorni dove io non avevo notizie della spedizione. La merce mi è arrivata dopo più di 20 giorni servizio troppo lento sia da parte del negozio che da parte del corriere...
They owe me money for a shipment that the shoes do not arrive and they do not answer my emails or return my money, painful and disappointing after-sales service
Perfect product but very, very slow shipping
Ik kocht twee basketbalschoenen en een ervan was te klein voor mij en de andere kwam aan met een fabrieksfout, dus ik heb de hele bestelling de volgende dag geretourneerd en nadat Oqium mijn retour had ontvangen, vertelde oqium me dat ik binnen 14 dagen zou mijn Terugbetaling op mijn bankrekening hebben , Het is meer dan 20 dagen geleden en ik heb niet eens een terugbetaling ontvangen en geen reacties per mail Mijn bestelnummer is #122459
Saludos, Compré dos zapatillas de basketball 1 me quedo pequeña y la otra llegó con un pequeño desperfecto por lo cual el día después de recibir mi pedido lo tuve que devolver por completo, luego que Oqium recibiera mi devolución me envió un mail diciendo que dentro de 14 días tendría mi dinero devuelta pero ya an pasado más de 20 días y todavía no me devuelven mi dinero , lo primero es que el periodo de 14 días es demasiado largo para devolver el dinero y lo otro es que an pasado más de 20 días y todavía no me envían mi dinero, por mail tampoco me responden es decir que ellos simplemente se quedaron con mi dinero o no le encuentro otra explicación, mi número de pedido es #122459
Hello, the delivery of the product was quite quit and ok. But I sent you request to change the size (from L to XL). You replied to me, that the changes was applied, but I received the L, not XL size.
I recommend everyone not to go in contract with this company! They have sent too small shoes and they are not answering until 2 weeks about that issue! Unbelievable!
I gave 5 star because everything was ok the transport cost € 14,90 are too high considering that the shoes arrived after 10 days
Perfect as always. Great packaging, fast shipping and ordering is very easy.
Nice and easy to do the raffle and very quick delivery of the purchase. Thankyou
Saulė Westra
May 16,2023This company offers a lot of different models and pieces. So there is always a way you will find something. And if you do, the quality and material is on point.