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Reviews 7
Flamenco Fan
Apr 21,2024I ordered a spiral knee sleeve and it came in 2 days, well packed and it is fantastic, my sprained knee is happier:) Absolutely will order again if I need to, though I hope I won't have to, I'm sure you understand, many thanks!
Graham Newton
Sep 15,2023Good service, good delivery time and reasonable prices. I have just bought my second item having been very pleased with the first purchase.
Mrs.Clark
Aug 11,2023I ordered short air boot from this site. Received boot which was not easy to put on so I had to return it. But return label wasn’t sent with boot. I called to customer service asking for return label. Customer adviser said that return label will be send to my email. I haven’t got printer at home and asked to send label by post as I had fracture in leg and couldn’t walk but it was refused. I had to ask neighbour to go to library and print return label. Then boot was returned to Orthotics, on 1.08.23 I received confirmation that my order 98050 was refunded. On 11.08 I still didn’t receive money back, had to call customer service again and find out that money wasn’t sent to my PayPal account …? After phone call to Orthotics money was returned in 20 minutes. From my experience I wouldn’t suggest to touch this careless company .
Robert
Sep 22,2022I bought one of their surgical boots for a serious foot problem I have. Superfast delivery, arrived day after order. Medium size proved too small, so I re-ordered a large, but because of the problems specific to my foot it too was unsuitable. I returned both and received full refunds quickly and without question. I also had rung for advice and was called back within 5 minutes. Given their excellent customer service I highly recommend them, and although my serious foot problem warranted a different solution, they will be my first port of call if I have future less serious problems.
John Smith
Aug 09,2022Quick delivery, not bad choice of products. Staff is responsive when you phone them. Had an issue with a missed delivery but was rectified.
Char
Jun 09,2021This company is a pleasure to deal with. Great medical products, good value, great staff, super quick delivery and fantastic customer service. The girls on the phone are a credit to this company - well done!! An absolute delight. Their friendly attitude and calm manner was very much appreciated after the day I'd had up until that point. I highly recommend Orthotix, who incidentally, also supply items to the NHS, football teams and Welsh athletes and more.
Paul Cooper
Jun 03,2024No appointment needed, just walked in to their clinic in Canton and the lady helped fit a knee support to help with my instability. They had a wide range of medically approved supports available and the price was very reasonable.