I bought an item using my AMEX on 27/06 for £119.40. Returned it to OJ and they issued a refund on 05/07 to Klarna? Klarna have no idea who I am (I don't even have an account) and OJ saying they've sent the money to me. Statements show otherwise (15/07 today). So, just a heads up, you will not be getting a refund if you do a return - they'll send it to another company instead. Update: had to do a chargeback on credit card. Customer service ignored me after I followed it up as per their request.
Lovely shirt Very comfortable & stylish Fit true to size Will definitely be buying another one
Ordered a Warwick jumper for an event and when received the item was faulty. I raised with OJ and response has been poor, and unhelpful. I have been a regular customer but this has put me off.
Great quality jumper exactly as described
Oscar Jacobson shirt is very high quality material, a great design, and the fit is perfect. Service was also superb
Easy transaction and speedy delivery. All problem free. Many thanks
Quality products
Very good quick postage thank you
it looks great on and and an excellent fit f
Good quality and comfortable trousers.Delivery was very fast as well.All round great experience.👍😁.
Still waiting for a Returns label
Great service as always. Quality brand.
Very efficient service. Quick response to order and delivered as stated.
Good quality products.
Item exactly as described. Price reasonable. Delivery as promised. All good.
Buying golf gear is not an experience ,it is retail therapy. OJ is a quality product. The online purchase system is efficient and effective. Good contact.good tracking system. Delivery to Ireland was relatively fast ,considering the various issues created by Brexit etc
My goods arrived earlier than expected, what a very pleasant surprise, and actually appreciated.
Gpood product
Great belt which works well. Stylish and efficient
martin
Jul 16,2024Excellent products and service