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Otter Lending

2.5 (41 Reviews)

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Otter Lending, Inc. offers customers a quick and effective way to get access to extra funds to cover life’s little emergencies and unexpected expenses.

With the online installment loan services from Otter Lending, Inc., you can have the funds you need deposited directly to your bank account. Unlike traditional payday loan services, you have the ability to repay the loan over time. In addition, the loan can be prepaid at ANY TIME without any penalty.

The money you receive with an installment loan can be used to cover expensive home repair bills, unexpected expenses, family emergencies, medical bills, car repairs, bounced checks, and all the other surprises life sometimes throws at us.

If you need emergency funds, Otter Lending, Inc. may be able to help. The advantages of Otter Lending, Inc. include:

• Being quickly notified if you qualify! • Funds directly deposited into your bank account! • It’s safe, secure, and confidential!

Reviews 41

2.5

Out of 5.0

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Enrique Solis
Jan 07,2025

I went through all steps to get a loan from them, but no funds transferred, got an email asking me to link my bank account to finalize the process, I did it successfully and no money received and my bank account is linked to Otter, this is scary

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Axgel customer
Jan 05,2025

This is my second time getting a loan from them - 1st was flawless, now this time around I got approved again but I’m still waiting on the funds and when I call the customer service line it’s going straight to voicemail . This is two days in a row

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Melinda Denise Riley
Nov 21,2024

My experience was awesome. I would recommend to anyone with credit issues thank you, so much.

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customer
Nov 15,2024

got money when I needed it.

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Miguel Estrada
Oct 18,2024

Otter lending was there to help me with a loan when no one else would offer me one. The application was quick and easy. I got my approval within an hour and funds were in my account later in the day. I have no issues logging into my account online and I got a copy of loan agreement as well.

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DEXTER
Oct 12,2024

Fast processing and professional service

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Efren Martinez
Jun 08,2024

I would rate 0 stars, they changed my interest from 24 to 756% talk about thieves, they do not follow the truth act as they mention

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Cheryl Brink
Apr 13,2024

Personal loan

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Kendall Wrath
Mar 26,2024

This company has repeatedly denied my application, according to there underwriting department the reason why they denied credit is that insufficient income for amount of credit requested, it’s totally false statement, I have income that is directly deposited into my bank account, which if the underwriting department look closely to the bank verification they require they will see that I have source of income Scit is my employer

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M L
Feb 13,2024

If I could leave zero stars I would. This company should not be in business bunch of crooks. Made 6 outrageous payments and nothing went towards principal and had to pay more than original loan to pay it off early. I'd advise no one to loan from them no matter how much you need the cash right now.

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JasonE Price
Jan 29,2024

This worst place to go for a fast emergency loan and you can’t even get on a website to pay them or loan off if you wish to view the contract and terms etc… Not to mention they won’t respond to emails. On the phone forever or speak to someone with a horrible accent. Best one yet the to an automatic withdrawal earlier than you tell them too. I would highly recommend staying away from this business. What type of business has no website… Indians…

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Sarah Hobbs
Jan 11,2024

I can't log in and see my account...which I understand can be a technical difficulty but your portal has been undergoing updates since at least June of last year...according to your responses.

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Victoria King
Dec 26,2023

I’ve been having this loan for over a year and there’s no way to check my balance or account information. When you send an email they are no help. This is so inconveniencing!

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Kayla Sabala
Nov 10,2023

I do not understand how I cannot log in to the customer service at all and I’ve tried calling twice on 2 different days and the wait times are horrendous. I’ve taken out loan through other companies before and it’s never been this hard to look in my account or talk to customer service on the phone. This is really frustrating and I do not know what I’m supposed to do if the keep on hold for a whole hour and I can’t log in.

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Holly
Oct 04,2023

been going to your customer service portal to login and check my account but there is no option to login and no I don't want to call your 1-800 number due to the long wait times and still they cant help me see my account on line. I should be able to see my account online to see the progress of my loan payments and all account information. The lack of your company not allowing you customers to see there active account and payments makes it look like your hiding important information and that could be looked upon being illegal activity, and with the lack of us being able to access our accounts with you to make sure no corruption is happening with ours accounts or banking accounts I will be checking to see if their is a legal way of stopping your payments until you allow me to access my account

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David Schneider
Sep 02,2023

I can't even get on to the website to view my account. And I sent an email about this and was told to give them a call to address the issue. But twice I had called and both times was on hold for over 30 minutes before I just hung up. The call wait times are horrendous. I don't understand how it takes so long to update a website that should have been done a long time ago.

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Mindyabuisness
Sep 01,2023

I have a real problem with not being able to see my account online. There’s something wrong with not being able to view that kind of information. Seems like they could change it at any time without notice. I never got any sort of contract or information on payment amount, interest..and so forth.. I would like to pay it off but I will not do so until I have that information available online..not happy about it at all..

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Sarah C
Aug 23,2023

They were easy to work with and the representatives we very pleasant everytime I called they even allowed a skipped payment would use them again. Only problem is i can never log in to the website, i have the login bookmarked and it comes up page not found, go to the website and there are no links there

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Chrissy Heather Hakins
Aug 18,2023

Trying to log into the site to see payment schedule, manage my account etc. it won’t let you do it. I believe my payments are going to start to be deducted this week, but have no way to manage my account online.

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Robert Graham
Aug 03,2023

Can't even apply on the website.

888-290-1503 [email protected]

P.O. Box 115, 54520, Crandon, US

https://www.otterlending.com/

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