Oxwash
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At Oxwash we believe everyone has the right to hassle-free fresh, clean clothes and textiles everyday. We are adopting a sustainable approach to solving you or your businesses laundry and wet cleaning needs, minimising waste and damage to the environment where possible. Based in Oxford, UK and growing fast across the UK. We hope you join us on our mission to bring responsible laundry and wet cleaning to the world!
Reviews 51
Mrs Wilkinson
Apr 26,2023Efficient business ; very pleasant staff. Rather expensive but laundry expertly washed and ironed. Quick turn round of collection and delivery. So sorry you are not continuing with personal laundry side of business!
Mary Greene
Mar 26,2023I’ve been using Oxwash for a while now and wanted to share what a great service I have always experienced. Very polite guy on a bike collects and drops off - always perfectly washed and folded. Great and fast service.
Emma Wang
Mar 16,2023My £895 Burberry coat was damaged by Oxwash. It was brand new when I sent to them for dry cleaning. However, after the coat has been delivered back to me, I found pilling on the left shoulder of my coat. Oxwash provided me the solution of re-processing and repair of the coat, so I sent the coat back to them 2 days ago. However, when I got back my coat today, the pilling on left shoulder was still there. I haven't wore this coat for many times, and it is extremely disappointing to see my coat being damaged by the dry cleaner. I hope Oxwash could resolve this issue properly. I'd love to share the pictures of my coat, but unfortunately I didn't find anywhere on Trustpilot to upload photos.
Joshua Heavyside
Feb 22,2023The customer service is so frustrating. If there is a problem then you have to interact with a completely useless automated robot. My item was "delivered" and I wasted 40 minutes trying to track it down. A lot of time could have been saved if the customer service feature was responsive and helpful, but it is far from it. I won't use the service again. I've used it twice and collection has been fine both times but drop off has been extremely frustrating both times, and the customer service is dreadful.
Laura Hodgson
Jan 06,2023Really disappointed with recent service. In the last few washes Oxwash have lost several pillowcases and a duvet cover. I used to rely on the service but I can’t trust them to return what I send in. I used the service as it was so convenient but now I have the huge hassle of chasing up missing items and finding an alternative provider. Such a shame as the plunge is service is pretty recent.
Patricia Fung
Nov 25,2022The drivers from Oxwash are always very friendly. They always deliver my clothes back on time, except for one occasion when the laundry did not get back to me on time and no prior notice was given. Nonetheless, the overall experience was satisfactory. The clothes always come back nice and clean. The bath mats I sent them last time came back clean and fluffy. Therefore, I always send my bath mats to them to wash. I have sent my jackets and coats to them before and they also came back clean and tidy. However, I recommend not to send delicate hats cause there was a time when I sent them my beret hat and it shrunk so much that I had to throw it away... Therefore, I recommend their laundry service for bath mat and coats.
George Georgantidis, M.D.
Nov 23,2022excellent customer care / service
Robyn Harris
Nov 23,2022Brilliant company and great ethos. Laundry is delivered by bike or electric vehicle and you get text updates to say that your delivery/collection driver is on the way and they are on time, friendly, professional and polite. I am a repeat customer and will continue to be!
Liron
Nov 23,2022Excellent service. Good value for money. Reliable and efficient. Friendly staff. Good solution. Highly recommended!
Zhixin Xue
Nov 23,2022Provides more advice on cleaning options
MRS THERESA TILLEY
Nov 23,2022Environmentally friendly collection & delivery plus economical method of washing. Great service, friendly people, wouldn’t be without them now
Jennifer Mullucks
Nov 23,2022The Oxwash website is so easy to navigate. Pick up and delivery is incredibly prompt and the service/cleaning/ironing provided is perfect!
Michael B
Nov 23,2022Oxwash is the best. I am a single man who lives alone, and I am slightly disabled, and I do not have the energy to be able to go to the laundrette to do my laundry, so when I discovered Oxwash, it was a real blessing, Its good value and the come and collect the washing and it's all washed within 48 hours and delivered back, and the staff are so lovely and polite, Thankyou Oxwash
John Harris
Nov 23,2022Brilliant service! Punctual collections and deliveries with text updates and friendly delivery personnel on green bicycles so you know you're doing your bit for the planet too. The laundry comes neatly folded ready to go. Thank you Oxwash!
Helen
Nov 22,2022And efficient service which has the additional benefit of being environmentally friendly.
N. Tzempelikos
Nov 22,2022Very good standard of cleaning. Good turnaround, but most important, good and friendly service. Professionalism throughout. Will certainly use their services again.
KHALED ALHASSAN
Nov 22,2022very good service
Shiyu Yan
Nov 22,2022On time collection and delivery, good communication and great efficiency
Angela
Nov 22,2022Oxwash is brilliant! It’s so much more than a laundry service - it’s an ecological laundry service and conveyed with a smile. If only Oxwash did plumbing and electrics and other household services too!!!
AverageJoe
Oct 08,2024Excellent service.