Get products at wholesale prices.
The product was not what I ordered. Have contacted customer services to exchange/replace but haven’t heard anything back yet. Not great service
I have raised a customer query… I ordered a pack consisting 2 items. Received only one. So will wait to see what happens next. But for now, this experience was not nice and is not acceptable.
Great service from ordering through to delivery. Will order from them again.
Easy, to order from fast delivery. Great products
Excellent communication, fast delivery and order exactly what I wanted. Thank you. I've ordered a second batch! Could have saved postage if I had realised how good this was!!
5kg Cadbury hot chocolate,Excellent and speedy delivery thank you.
Quick delivery, items as online, will definitely order from here again soon!
Prompt delivery at a very competitive price.
Awful company - brought £25 (£30.98 with postage) toy advent calendar and paid express delivery. Item that arrived was completed incorrect, with a damaged box that has toilet paper taped over tears to cover them up. Emailed for refund but they stopped communicating so I am currently going through a Paypal dispute to get my money back. This whole E-shop is a scam, consisting of 3 different companies which are Papaval, ZAZ Clothing and VRP Retail (all registered in Companies House under the same address, different Director for each company). Avoid at all costs!!!!!!!
The item never actually arrived... I got an email saying it was undeliverable. Giving a three star review because they sorted out a refund quickly and easily.
Delivered to a neighbour who had forgotten about it. Would have been better left behind my bins, out of sight.
Paid for express delivery a week ago still not received item I ordered !
I was delivered wrong items, still waiting for reply, poor communication
Ordering was easy and the prices were good but my order was wrong.
Good price, good product, good service, delivered on time.
I ordered 4 packs of Bouchard Cookie Dough Bites as Christmas gifts. They were expensive at £9.99 each. They sent packs with a "best before" date 4 days before Christmas! I bought these last year from Costco and they had a "best before" date one year ahead - and they were £6.95 each! £9.99 for old stock is a bit much so BEWARE if you buy from this company. You are likely to receive old stock. They also expect ME to pay for the return postage.
If you’re going to buy make sure you pay by PayPal. If you pay by card and your order goes missing it’s a pain because they don’t answer emails AT ALL. The first time I ordered, I was SO impressed with the speed of delivery. The second time, I ordered the same items and it never arrived, they never answered my emails and I had to start a PayPal claim.
Always excellent service.
Incorrect goods sent
Tavis
Jan 07,2022Could not of gone better, website easy to navigate, order arrived quicker than stated, definitely will be using again. Huge Thanks for GREAT service.