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Reviews 734
Claire
Nov 21,2022Personalised Cake and Banner I have used Party Pieces for a few years now for a birthday banner and this was my second cake from them to match. Quality is very high, delivered in time and the cake is delicious
Gemma Daydy
Nov 21,2022I received my order last week but one of the items was damaged. Tried to contact them via the online form to try and get a replacement but I haven’t heard back. When I try and call, I get a busy tone and can’t get through. Would not recommend. Please can someone get back to me regarding the order.
Jeanette
Nov 21,2022Excellent product .excellent service
carol eastman
Nov 20,2022Ordered a birthday cake on Monday night arrived Friday and I needed it for Saturday cake was lovely photos on the cake were brilliant will be ordering again
Gail shipley
Nov 19,2022Cake looked and tasted great and delivery was quick.
MRS PANAIOTA
Nov 19,2022I got a fine red carpet (not really carpet but good for quick use at kids' party) and it was delivered real quick!
Lauren Simpson-Smillie
Nov 19,2022I ordered 4 bouquets of personalised balloons for my sister's baby shower, for a Saturday delivery. On the day the courier had only received 1 for delivery - i couldnt contact the company as their offices are only open mon-fri. I ended up having to rush around getting more balloons which I then couldn't personalise. Company gave full refund following contact.
Dipti Patel
Nov 19,2022I ordered some personalized balloons for a birthday party & they are wonderful. Was carefully packaged & delivered. Second time I have purchased from this company. Highly recommend using this company who provide a great range of products & service for those special occasions
Carol Wintle
Nov 19,2022The items I ordered were delivered with care & in quick time and arrived in good order.
Customer j hunt
Nov 18,2022Excellent quality, thoroughly reliable Good quality
Ellen Chapman
Nov 18,2022Super speedy service, plenty of choice, easy to use website, product true to what is seen on website. Good quality. Delightful art on goods
Lesley Pearson
Nov 18,2022Delivery was quick and I am very pleased with the stars-can’t wait for Christmas!
Diane Greaves
Nov 18,2022Would like to express how very happy customer service many thanks to all concerned staff at party pieces they indeed help me with my order which I didn't received owing to there local courier and refund my money much appreciated kind regards. Diane
Cynthia Simpson
Nov 18,2022Delivered as promised.
Gregorio Lourenco
Nov 18,2022It was good nice and tasty but the icing was way too thick… everything else pretty is a 10/10 to be fair.
Ruth
Nov 18,2022Fast delivery, competitive price, exactly how it looked and tasted great.
Shiela Willoughby
Nov 17,2022Rubbish. Personalised bday cake small . Mistletoe wreath is small not as shown in photo. Called then got cut off. Person who answered call was ambivalent to my disappointment . Will not recommend or use ever again
Jenny B
Nov 17,2022I left it quite late to order balloons and personalised cakes. After contacting they said they would be able to do this for me and kept me informed when delivery was on its way. The cakes were delicious and looked great.
Jayne Holland
Nov 17,2022I placed an order on my mobile phone as I was at my parents house as my elderly father was really unwell. The balloons for my nephew cost over £50. There was an error with the delivery address. I was advised that when the balloons were received back by Party Pieces they would receive a top up and then be delivered. I received an email six days later to say that the two large boxes had been so badly damaged by the delivery company that all five balloons had gone completely flat and could not be salvaged. I found this difficult to believe. I had already been advised by the company to place a new order which cost £26 for further balloons. I was told that this is because the balloons in a cardboard box may go flat as they had not been delivered!! I am from a science background and thought this was a very odd comment to make. Balloons in a cardboard box! The second order did arrive one day after my nephews birthday. I will not be using this company again and I do not recommend them at all. It was very expensive and extremely disappointing
Pamela Susan Miller
Nov 21,2022Was delivered past expected date which was anxiety inducing as it was for my daughters 18 th bday. Table cover flimsy and ripped whilst unfolding. Balloons good quality but no straw included to inflate the number balloons.