Pedal & Chain

4.5 (78 Reviews)

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At Pedal & Chain, we're more than just an electric bike shop – we're your go-to source for expert advice, top-quality products, and unbeatable customer service.

We understand that your daily commute or weekend ride shouldn't be a hassle, that's why we provide bikes that help you enjoy easier and more enjoyable journey.

With our extensive range of electric bikes and accessories, you can find the perfect fit for your needs and budget.

But don't just take our word for it – our glowing reviews on Trustpilot speak volumes about the level of service you can expect from us.

Plus, our bikes come with free delivery and a comprehensive warranty to give you complete peace of mind.

We're passionate about sustainable travel and believe that electric bikes are the future of eco-friendly transportation. So why not join us in making a positive impact on the planet while enjoying easier, more efficient journeys?

Join the community of satisfied customers who have made Pedal & Chain their number one choice for electric bikes in the UK.

Shop with Pedal & Chain today and experience the difference for yourself.

Reviews 78

4.5

Out of 5.0

Jacqueline Collins

May 31,2022

Excellent bike very good service

Christine Myburgh

May 28,2022

Very informative and helpful. Extremely satisfied with the quality of my bike and the service.

Mrs Marion Meek

May 16,2022

Dealt with James who was brilliant even when the bike was unsuitable due to my disability he arranged collection would recommend this company

Farah

May 04,2022

Today I received the best ever customer service experience from a lovely gentleman called James. His service from the start to end was outstanding 5*!!! James made the whole journey so smooth and easy and gave us so much information regarding the a Ebike we was querying about. Because James was so knowledgeable and went that extra mile today we completed the purchase of a bike James sourced for us. He took all information from us in regards to what we wanted and our budget and he even got a second opinion on some details we gave him and did not once pressure us in to any purchase because off his outstanding service this made us want to buy the bike straight away from James :) He was so patient and listened to everything we said and sourced us the bike we wanted and also even the bike was cheaper than our budget .... all I can say is JAMES is a huge asset to the company please look after him as I’m sure he can never be replaced as he is naturally a blessed sales assistant ... I will be definitely highly recommending James to friends and family :) Outstanding service and experience!!!! Thank you James :) Farah x

Katie

Apr 14,2022

Amazing friendly team and service. James was so helpful and nothing was too much to ask. Processing my cycle to work voucher was so quick and I received my bike in 2 days. Such a great quality bike. Couldn’t fault anything.

James Gil Mayser

Mar 16,2022

Couple of issues at the beginning processing my order but after that all good I got my ebike now is really good

Remi Hill

Mar 03,2022

James was extremely efficient and helpful. From someone who had no idea about bikes and how schemes work. He put my mind to rest and reassured me. 100% recommend

Nikola Boardman

Feb 18,2022

I found ordering the Sx-250 bike very easy and delivery was within two weeks. The delivery driver gave a very clear explanation of using the electric power. I found the Sx-250 very different and easier to ride than my e-bike. Great fun to ride and I do not get hot riding it. I love it. Thanks!

Chryseis

Feb 15,2022

Brilliant advice and information on the phone. Quick delivery...superb ebike.

Mr Michael Crawley

Jan 26,2022

Ordered my e bike from these guys very helpful from start to finish nothing was a problem arrived on time , great service can't comment on the bike yet but very happy! Thanks

Mrs Rachel Marsh

Jan 10,2022

Excellent products, high quality and exactly as advertised. Quick service and delivery and staff were really helpful. Highly recommended

Ben Fowler

Dec 16,2021

Helpful and proactive. It was a pleasure to deal with James. Ben

Geoffrey Cleave

Dec 07,2021

Bike delivered on time and after service was excellent.

Hunter bike

Nov 26,2021

It took a while to decide but the buying part was easy and the delivery was one week to the day as they said. The bike was made up and wrapped up nicely for the journey. All in all a good experience .

.Mick Jones

Nov 25,2021

Customer service is fantasric responded to my problems straight away and gotem sorted.Highly reccomend .

Neil

Oct 29,2021

Excellent service answered all my questions as I'm new to e biking totally satisfied with my purchase the hunter e bike

Manu I

Oct 09,2021

Bought an E-movement Panther from Pedal&Chain and the guys couldn’t have been more helpful answering all my questions - and I had a fair few as it was my first e-bike. I was kept informed throughout about delivery, which only took a couple of days. I never write reviews but thought this was exceptionally good service and definitely worth recommending them.

Robin Gulliver

Sep 22,2021

Very pleased with my ARCC Brompton conversion. I find that, even with level 3 it is too easy to reach the 15.5 mph assistance limit. On my usual route into town it seems to make the hills disappear! Subjectively, I admit, the battery range (6ah) seems a bit less than advertised. You certainly feel the difference when it stops working!