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Reviews 112
Anon
Nov 28,2023Fantastic to deal with Pepper Sq, extremely helpful and responsive and more importantly fantastic products. Highly recommend
Charlie Bramble
Nov 28,2023Great product. Really well designed and high quality materials used. Order came faster than expected as well!
Nikki Ward
Nov 19,2023Excellent customer service and swift responses throughout. Nothing was too much trouble. Our table is exactly what we wanted and we were able to have the top we wanted on the base we wanted. Really pleased with the service. Thank you.
Martina
Nov 16,2023After spending months looking for a transforming table I found one, it really is beautiful and perfect for a growing family.
Alan Gibson
Nov 15,2023An excellent quality puece of furniture that was well worth the wait for delivery from Italy. It is very nicely made and exactly as described - excellent Customer Service too.
D S
Aug 04,2023Really helpful team and great communication with my purchase. All arrived safe and well. Highly recommended.
Lisa Forrest
May 03,2023Alice from customer service was terrific. Helped me order the right table and kept me up to date all the way through. I had a tight deadline and she went over and above to meet it. Thanks PepperSq
David Fiore
Apr 24,2023I looked throughout the US for an expandable table (rectangle to larger square) and turned to the UK to Pepper Sq who had an Italian crafted option. Their team assisted in international monetary and delivery by FedEx Express (air) and it arrived in perfect shape and the table just as we hoped for, a perfect fit with excellent craftsmanship.
Debs B
Apr 12,2023Speedy delivery and nice quality desk, thank you
Sarah H
Mar 22,2023Great customer services and communication highly recommend.
Valeriy Shishkin
Mar 18,2023Gorgeous sofa, fantastic customer service! We bought large family corner sofa – Felix from Pepper Sq. We are so delighted with our purchase! Sofa is extremely comfortable to sit on and looks gorgeous in our space. Online customer service was also excellent. The sofa has been delivered in 5 weeks as stated on website - great communications all way through. I highly recommend this company.
Peter Buttle
Mar 16,2023Excellent service, delivery and product. Took a bit of a chance ordering online and not seeing the dining table, but it didn't disappoint and the quality and finish is beautiful and matches perfectly with our new kitchen.
Lucy Buevich
Mar 16,2023I ordered a set of 6 – cane chairs. These have really exceeded my expectations. They are each beautifully crafted – it is quite apparent there is a considerable degree of hand crafting in these classic Vienne café design chairs. The company’s delivery service was perfect, as was communication leading up to delivery. I would recommend peppersq.com most highly.
Steve
Mar 16,2023Ordered a coffee table from them. 2 weeks after ordering, they emailed to say they had sold the last item 1 week ago. So sold the thing I had purchased. They did offer a refund but the 15% "apology" voucher was just the same voucher code printed at the top of their home page. Not super reliable.
ThePickyShopper
Feb 15,2023The product is of good quality, albeit one of the side table wobbles a little as one of the foot is slightly shorter than the other three. I would give the product 4*. The delivery guys were nice, polite, and efficient. They set up the bedside tables. I would give them 5*. The buying process was however not as good. The website had misleading information about lead time (1-2 weeks) and mentioned that during Christmas there might be a delay without specifying how much. I placed order on Dec 28th and when two weeks passed and I did not hear from them I called. I was told that they just opened since the holidays and there was no way I would get it before end January/early February. I expected them to be more upfront about the delivery and state clearly on the website they would close for three+ weeks for holidays and a 1-2 weeks lead time is actually a 4-5 weeks lead time.
Jen
Feb 14,2023Responsive helpful customer service. Sofa delivered in good time. Good communication
Philip Sanderson
Jan 23,2023Great customer service and absolutely love the table we got. The table is unique and fits our purpose and space perfectly so glad someone is making it! Build quality is very good.
Martin Jay
Jan 07,2023Really nice quality extending table at a reasonable price. We managed to seat 12 people comfortably around this table (180 x 160 extended) for Xmas day meal
LILIANA
Jan 06,2023I had a problem when making my order online and had to call the customer service and they were very helpful. My order was dispatched on time and they kept me updated. The delivery was fast as the furniture comes from EU. The delivery company was professional, they took all the packaging with them and delivered on my bedroom and more important is me and my partner loved the new furniture:)
Mr Wall
Dec 06,2023Although there was a small delay, the service was good and delivery, unpacking etc was very friendly and professional.