To leave a review you need to be logged in
Poles Direct stocks a vast collection of curtain poles in an enormous selection of sizes and styles. With poles ranging from metal to wood, chrome to bronze, plus an enormous choice of accessories and finials, we are sure to have something to meet your needs. We offer free delivery and fantastic savings.
Reviews 843
DB
Feb 01,2025Great service, quick delivery& good product
Jim Djouma
Jan 31,2025Ordered what I needed and got what I ordered quickly and high quality. As simple as that - will def use again :)
PHILIP
Jan 31,2025Poles apart! First class service. Arrived very well packed and protected. Nice quality. Looks good.lots of information if needed, and updates on order .would definitely recommend. Many thanks.
Quita Holsgrove
Jan 31,2025Ordered a curtain rail on the 15/01/25 I am still waiting to hear where the rail is ,trying to get hold to someone to tell me what is happening has been next to impossible.I will never deal with this company again.
Mr Gerald Tuffin
Jan 31,2025Old mounting clips were simpler and easier so I used the old ones.
Jean-Luc Esnaud
Jan 31,2025Still awaiting the refund for the products that I returned 2 weeks ago and the customer service is not responding
Dani
Jan 31,2025Absolutely appalling. I ordered a curtain pole and some curtain hooks over 2 weeks ago. The hooks came within a few days. However, 2 weeks later I’ve been chasing when my curtain pole will be here. First I was told there was a delay but it would be dispatched Friday and they’d upgrade it to next day, then I chased on Monday, still hasn’t been dispatched. Requested a full refund on Tuesday and was told I’d receive an email once it’s been processed. Yet again, I’m chasing today (Thursday) for a refund. Finally had an email for the refund but they won’t refund my £4.95 postage because I’ve received the hooks. Absolutely disgusting. The hooks were £3. I paid more for portage that the item. Stay clear.
Sabrina Cook
Jan 30,2025Lovely pole, love the simplicity of the design. Prompt delivery. Sadly the screw broke for the middle support bar so it's sat loose in it. Bit if a shame for a new item but still usable as a curtain rail
Susan Fleming
Jan 30,2025Very nice curtain poles - exactly what I was looking for. Helpful online assistance through chat function - from a real person, not just standard canned responses. Would happily use again.
Marigold
Jan 30,2025I found the ordering system reasonably easy to use. I found it best to know the lengths required and the style of pole before I started. It was good being able to have some of my order cut to the required length. Once ordered Poles Direct kept me informed and delivery proved good. The poles are of a good quality and look good now they are up.
Sylvia Sandwith
Jan 30,2025I ordered 3 curtain rails, and they arrived promptly and packaged well. They were very easy to,put up.
Sue Wilds
Jan 29,2025Was worth the expense. Such good quality and all the information you could need to install.
Jennifer Ryan
Jan 29,2025Have previously ordered from the company and been pleased with the products. This time we ordered a curtain pole which said it had been delivered but we have never received. When we queried this we were provided a proof of delivery which was not our address. We were then told it was being investigated with the carriers and we would hear back in 3 days. This was over 3 weeks ago and despite chasing on email and the web chat, no one has come back to us with any further updates and we are now out of pocket for goods we never received!
Susie Balchin
Jan 29,2025Love this company. Have used before and would use in future. Huge choice and range of prices. Good value. Arrived promptly. Well packaged. Great instructions. Happy with the quality of the product and looks fantastic. Just what I'd hoped.
Barry
Jan 29,2025This is the second pole I have had from Poles Direct , same poles but there was a slight change on the pole clamping screw , instead of a grub screw there is a countersunk screw which traps the pole . The screw is accessible from the top and it’s very difficult to access , poor idea .
Barbara Hughes
Jan 29,2025The pole arrived well packaged in good condition. It would have been useful to have had better tracking information though between despatch and delivery. The instructions were easy to follow, but getting the brackets fitted in a straight line took some doing. Now it is up with curtains hanging it looks good and we are very pleased with the look of it.
Joanne Howson
Jan 29,2025good web site ordered 2sets of poles arrived with days. very good quality and fixings would definitely order again
steven king
Jan 29,2025Have used poles direct before and there service is great
Maureen Dingwall
Jan 29,2025My pole arrived on time am delighted with the colour and quality thanks
Unit 2, Jubilee Way, WF4 4TD, Wakefield, US
http://www.polesdirect.com
Lorna Larmond
Feb 01,2025The poles came within four day's they look fantastic up in my living room.Im so happy with my Matt black with chrome end hardware. I also spoke to someone from the sales team and he was very helpful. I would surely recommend your company to friends and family.❤️☺️