Efficient and competitive, but most importantly knowledgeable of the niche that our business exists in and can therefore quote accurately.
Despite no claims, my insurance renewal with a rival broker (i4me) for two holiday lets and a domestic property on the same site was nearly 20% higher than the previous year. i4me did reduce the price but that was based upon a significant increase in voluntary policy excess, so I decided to look elsewhere. I'd seen adverts on Facebook for policy powerhouse and decided to give them a call. I spoke to Megan at Policy Powerhouse and I was refreshingly pleased at the limited questions that were asked for a quote, as opposed to the normal and lengthy 20-30 minutes of multiple questions. A quote was subsequently provided and basically matched my quote from the previous year with better cover so I decided to go ahead. I wish more insurers were acceptable of risk at sites with multiple properties as I believe living on site reduces the level of insured risk compared to remote owners. However, the number of insurers willing to quote in such situations is strangely limited. I hope I dont have to claim, but if the claim process is as smooth as the quote process I will be a very happy customer. Thank you Megan for a pain free process!
Meghan really worked hard to find us the right policy at a reasonable price.....despite several complications she persevered and helped us where many other companies didn't appear willing or able to.
Great communication and very informative. The policy is very reasonably priced and covers everything I need. Thank you
Fast and efficient response with a reasonable price
Megan was brilliant- very patient with all my queries. Thank you
My experience with Policy Powerhouse was made great by Megan Birch. Her customer service and knowledge was above and beyond. She made extra efforts to ensure that I had the best policy in place despite our complex needs and went out of her way to help me achieve that on a tight timeline. I will be using Policy Powerhouse going forward as a result of the wonderful customer service I received and will recommend to anyone who needs insurance. Thank you!
Megan Birch was extremely helpful, and it was great dealing with her.
Really straight forward and great price.
Easy to contact, didn't have to wait ages to speak to an adviser, very happy with everything
Great service from Steve, always helpful with our holiday let insurances. Very competitive prices, easy and quick to get insurance sorted.
Megan was outstanding in understanding our needs, getting quotes efficiently and setting the policy up. Having stumbled across Policy Powerhouse, I can't recommend them highly enough!
Great easy experience and half the price of another quote
A Company that listens to what the risk is and insures the facts not the data!! Our stone barn was built circa 1800. It was rebuilt, concrete floors, repointing, new roof, totally re fitted electrically, and plumbing added. All to the latest building regulations. This has now been reflected in the premium. Alleluia an insurance broker with a brain Thank you
Excellent Customer service. I rang, expecting the usual questions and a "we will call you back in a day or so", but instead I had a quote in less than 30 mins! It turned out to be the lowest of all the ones I bothered receiving, with the lowest excess and the most benefits! Small firm that punches well above its weight, Policy Powerhouse are a welcome addition to my list of suppliers to stay with!
After speaking to several brokers without any joy I was recommended to Policy Powerhouse who quickly understood the cover we were looking for and sorted it all at a very reasonable price!
Very quick and efficient service and brilliant prices for a difficult portfolio
Brilliant service , would highly recommend
Great service from reliable people!
Brian John
Apr 18,2025Very good -- efficient and helpful. But of course when sellingt insurance cover most firms work hard at it. The real test of an insurance company comes when there are queriues or problems, and in handling claims!