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Poplar Homes is a Property Technology company in the US that empowers property owners and renters with its full-stack technology designed to streamline the entire rental process. Poplar’s unmatched cloud-based systems, remote teams, and local on-the-ground support provide end-to-end solutions for the common pain points of property management.
Reviews 581
Manya Sivanandam
Jan 27,2022I have been staying in rented homes for over 10 years now and no other company has come even close to Poplar's customer service. I get responses back the same day and issues get rectified quickly.
customer
Jan 12,2022overall, I am very satisfied with Onerent for managing my rental property in the past few years. Excellent service team!
Jinghao Liu
Jan 07,2022They provided great service to reduce my renting house effort
Cameron
Jan 06,2022Rea was incredibly communicative and professional throughout our interaction and helped both myself and the tenants towards a solution that worked for us both. Very much appreciated!
Gina Georgini Cavallini
Dec 28,2021I am happy with the support OneRent provided as a rental management company. OneRent was extremely helpful in getting some repairs that needed to be done. Ariane was professional and quick to respond to my repair request. Very friendly and understanding of my situation. Thank you!
Ashley Gilpin
Dec 28,2021We used onerent to rent a place in Seattle. It was the worst experience. They do a lot to get you to apply and sign the lease. Really aggressive tactics and are unethical. After we signed the lease, I was contacted by one rent that there was an update made to the lease agreement which they represented was just an update on how we pay rent. Come to find out that the lease stated that the landlord was on the hook to pay for water, garbage and the updated lease tried to make water and garbage our responsibility as tenants. They misrepresented the change and called me rather than my husband that is an attorney to try and get one over on me. This was the beginning of a long list of grievance I have with this company. This is an unethical company, I recommend not to do business with them.
customer
Dec 16,2021Good job and service.
Kyle
Dec 10,2021I had a washer issue and contacted the Maintenance team from Poplar and Althea was the individual who helped me throughout the process. They allowed me to select my own contractor and get reimbursed on my next months rent! Job well done by Althea and the team for making the process so smooth and seamless. Response times were always quick and I felt like they really listened to my requests. Great Job!
SONIA
Dec 01,2021Ms. Beverly is awesome and the rest of onerent apartment ⭐️ Very professional and friendly - thank you all
customer
Nov 23,2021Great service. Things are seamless the way it is handled by the associates.
customer
Nov 18,2021Keep up the great work
customer
Nov 17,2021John Paul was in charge of our lease renewal and was very responsive, communicative and thorough in doing so. We appreciated him much!
customer
Nov 17,2021Excellent customer service
Carla Alejandre
Nov 17,2021A great place to leave “ Diamond Creek Apartments Morgan Hill”. The entire staff are very helpful to our needs, and are quick to attend to any problems that arise . The grounds and facilities are kept clean every day by friendly courteous workers. I live here for 3 years and could not feel safer anywhere else....a beautiful apartment. It was a pleasure working with Ariane Joy Zamora and Roxanne very nice and responsive to questions and concerns. They both excellent. We would highly recommend you guys to anyone Ye guys have an amazing team! Keep up the great work. Thank you
Jay Spencer
Nov 15,2021John Paul was decisive, helpful and concerned with my bottom line. He's got it
customer
Nov 14,2021Great Support I want to thank the team for their prompt follow up and consultation. Thank you very much.
Tariq Chaudhry
Nov 10,2021Amazingly helpful people, it took a while but things get done the way it should be.
customer
Nov 08,2021It took three weeks to replace the stove; which is unacceptable. And no one has followers up after numerous requests for how I will be compensated for my extreme inconvenience.
customer
Nov 01,2021Paul was very courteous and to the pt. Thanks Raj
3031 Tisch Way, STE 110 PW, 95128, San Jose, US
https://www.poplarhomes.com/
Gregory
Jan 28,2022Very responsible management. A few maintenances done well with low cost. Sometimes difficult to get resolution quickly due to high workload of contractor.