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Pozzani

Hosted by David Simmons

4.5 (809 Reviews)

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Welcome to Pozzani Pure Water PLC Pozzani are one of the leading manufacturers of water treatment products in the UK, which include drinking water filters, water softeners, reverse osmosis filters, scale inhibitors, water chillers, UV systems, as as well as iron removal, fluoride removal, and whole house water filter systems.  Our new range also includes fridge filters, suitable for the American-style models that supply chilled drinking water - we can supply cartridges to fit LG, Samsung, Hotpoint, Kupperbusch, Atag and Amana-wpro models

Reviews 809

4.5

Out of 5.0

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Phillip Needham
Jan 07,2025

Needed Jura Water Filters which are a rip off price anyway and Amazon always competitive however discovered this company on Google Search. Much cheaper than Amazon and equal on service. Will use again highly recommended.

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Timffl
Sep 28,2024

I've made four orders so far this year for Jura water filters and cleaning tablets from Pozzani (coffee-filters.co.uk) and I'm very pleased. Buying three items to get a discount, the price is the best I can find for what are otherwise painfully overpriced manufacturer branded items. Delivery is fast.

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Volodymyr
Apr 15,2024

Invoice #13000030024 made and paid on March 28. as of April 15, the goods have not been delivered, letters are not answered.

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S MacD
Apr 04,2024

FilterLogic Swan Neck Lever Quarter Turn Tap-Satin Nickel SKU: FLT-135A-N-S Because this was a replacement tap, the location made it very difficult to fit. Unfortunately, there is a slow drip on the tap. The tap was cheap and you get what you pay for but I wish there had been a better quality alternative. It was so time consuming to fit that until the drip gets worse, we have decided to keep the tap while looking for one of a better quality.

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EJG
Feb 06,2024

Order no. 7000007208 Filters for the Jura bean to cup coffee machine are eye wateringly expensive and so it was delightful to find that Pozzani offer a better price for the brand, and they delivered within 36 hours. A brilliant experience.

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T. Ford
Jan 28,2024

I used Pozzani pure water company as I was looking for filters that would work in my Brita flow. Pozzani was selling a pack of 6 Maxtra plus compatible filters for only £12 which is a considerable saving on Brita ones. They fit perfectly, work great & most importantly, Pozzani are just down road from me & they delivered the very next day. Why would you not? I am an extremely happy customer.

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Deborah Grant good service
Nov 03,2023

I had ordered the incorrect product from Pozani , I called there is a wonderful young lady called Shannon , yes a real human who sorted it out for me with care consideration and respect if only other companies would copy Pozzani customer service thank you

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Mrs H L Ellis
Aug 21,2023

I am very happy with my Filter Logic replacement cartridge which I always purchase from Pozzani. The price is good and delivery is always quick.

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Mr Colin Noronha
Aug 15,2023

Slightly disappointed! Ordered & paid for the Pozzani IX600 No10 Kitchen Spring (Hard Water) Filter. When the parcel arrived, I found that the tool to remove the filter casing was missing. Contacted Pozzani, who informed me that I would need to buy the tool seperately, as it was not part of the purchase - even though it clearly shows the tool on the webpage, with the other items that were included - where you place your order! Pozzani inform me that they will amend the images on their webpage. Doesn't leave me satisfied - they did acknowledge that it was their issue, as it was there on the order page. I felt they should have sent me one - at least as a goodwill gesture. Not that I was asking for something that I didn't feel entitled to ask for. Shame. Hey- ho!!

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Irene Gledhill
Jul 28,2023

Excellent service. I get reminded as to when my filters need to be renewed. I find this very useful and just click to re-order. I don’t have stupid niggles. This company is top class.

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N Barton
Jul 13,2023

No major issues over a long service span - the only issue is lack of reminders with filter renewal, would be appreciated.

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Ron Lloyd
Mar 23,2023

Beware, these Brita filter replacements need to be washed out, before use. A major chore. They cannot just be taken from the packet and installed.

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Isabel
Dec 06,2022

I live in a hard water area and my kettles let alone my insides have had severe problems with lime scale. I have been using these filters for many years now and have not had to descale my kettle once. They are a good price and do exactly what they promise. I would recommend them to anyone

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The Disgruntled Executor
Jan 24,2022

My parents lived in a hard water area and had been accustomed to having a water jug with a cartridge filter that needed to be replaced on a regular basis multiple times per year. Then they got their ‘yuppie tap’ as they called it. The installation of the dedicated tap plus the associated pipe work & filter housing, created a clean & simple on-demand filtered water system. It was always easy to get replacement filters every 18 or 24 months depending on usage.

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Huw
Oct 06,2021

I have been a customer for some time now and been very happy with the service I have received until this morning that is!! When I phoned today to query an order that was wrong (no fault of my own) The customer service operator was impatient with me and give a long sigh I apologised for not understanding what she was communicating to me, NOT what I was expecting this morning.

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Richard Curran
Sep 05,2021

I have shopped with Pozzani for a couple of years. I mainly rely on them for drinking water filtration as my water is fed from a stream. However, since they have proved reliable my shopping cart has extended to fridge filters and water jug filters. I have never had a problem -even during lockdown- and if a product is temporarily out of stock a suggested replacement is offered. I find their reminder system useful and obviously since they would prefer you to buy from them it is not pushy. Overall a great company to deal with and I recommend them constantly to friends and family

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Nikki
Jul 06,2021

We have been using Pozzani filters for 27 years, and have just bought one of their three way taps - gorgeous. Really chunky, high quality tap, easy to fit, and it came with a free system - the new type which is SO easy to fit. Highly recommend this company. Customer service is always polite and friendly. Keep up the good work. Thank you very much :)

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julia
May 10,2021

Really disappointed with the dreadful customer service. I bought the wrong model and the to-ing and fro-ing on email to try to get a return was really annoying. Given up, won't use them again.

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Roger Butler
May 01,2021

Used for over ten years and never had a problem. So twice a year the filter arrives at a very reasonable cost and all I have to do is fit it. The filter, the packaging and payment service has been without fault therefore I can only say it has been an excellent experience for me.

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Sean Read
Sep 21,2020

Been using Pozzani for years. The cheapest, most reliable and user friendly service out there